a********e
发帖数: 5779 | 1 Do I need to call AT&T or just ignore..... My monthly usage just
around 2GB-2.5GB. This month usage is 2.5GB so far for 11 days
(Vacation one week).
AT&T wrote:
If we don't hear from you, we'll plan to automatically enroll you
into one of the above DataPro 4GB plans after May 27, 2011.
Dear XXX,
We've noticed your service plan may need updating.
Many AT&T customers use their smartphones as a broadband connection
for other devices, like laptops, netbooks or other smartphones– a
practice commonly known as tethering. Tethering can be an efficient
way for our customers to enjoy the benefits of AT&T's mobile
broadband network and use more than one device to stay in touch with
important people and information. To take advantage of this feature,
we require that in addition to a data plan, you also have a
tethering plan.
Our records show that you use this capability, but are not
subscribed to our tethering plan. If you would like to continue
tethering, please log into your account online at
www.wireless.att.com, or call us at 1-877-446-5250, 24 hours a day,
7 days a week, by May 27, 2011 to sign up for the DataPro 4GB for
Smartphone Tethering plan or the DataPro Enterprise 4GB for
Smartphone Tethering plan.
Please update your
data plan by
May 27, 2011
if you intend to continue tethering
Account number: XXXXXXXXXXX
Mobile number: XXXXXXXXXXXXX
To learn more and update your plan, visit att.com/dataplans
Reach us for assistance
24 hours a day, 7 days a week at
1-877-446-5250.
Ref Code: W5R1
Here are details on the plans:
DataPro 4GB for Smartphone Tethering
• $45 per month
(this gives you 4GB in total, combining both your smartphone data
plan for $25 and the tethering feature, $20)
• $10 per each additional GB thereafter, added automatically
as needed
• Mobile Hotspot capabilities are included for compatible
Smartphones
DataPro Enterprise 4GB for Smartphone Tethering
This Enterprise data plan is required to access corporate email,
company intranet sites and/or other business applications. (Access
to personal email is also supported.)
• $60 per month
(this gives you 4GB in total, combining both your smartphone data
plan for $40 and the tethering feature, $20)
• $10 per each additional GB thereafter, added automatically
as needed
• Mobile Hotspot capabilities are included for compatible
Smartphones
If we don't hear from you, we'll plan to automatically enroll you
into one of the above DataPro 4GB plans after May 27, 2011. The
specific plan selected for you will depend on your current
smartphone data plan; if you are currently subscribed to another
Enterprise data plan, you will automatically be enrolled in the
DataPro Enterprise 4GB for Smartphone Tethering Plan so that you can
continue to access corporate email and applications. Your new
DataPro 4GB plan – whether you sign up on your own or we
automatically enroll you – will replace your current smartphone data
plan, including if you are on an unlimited data plan.
If you discontinue tethering, no changes to your current plan will
be required.
It's easy to track your usage throughout the month so there are no
bill surprises. For example, we send you free text messages when you
reach 65, 90, and 100 percent of your plan's threshold. If you would
like to monitor your account more closely, go to
www.att.com/dataplans
to learn about other ways to track your data usage.
As a reminder, our smartphone data plans also include unlimited
usage of Wi-Fi at no additional charge. AT&T smartphone customers
can use Wi-Fi at home or on-the-go at any one of our more than
23,000 U.S. hotspots already included in your data plan.
Thank you for bringing your account up to date. We appreciate the
opportunity to continue to serve your mobile broadband needs.
Sincerely,
AT&T | s*********n
发帖数: 2283 | 2 Call them and say you didn't do it. It is their mistakes. | a********e
发帖数: 5779 | 3
Can I just ignore the email without calling?
【在 s*********n 的大作中提到】
: Call them and say you didn't do it. It is their mistakes.
| s*********n
发帖数: 2283 | 4 AT&T wrote:
If we don't hear from you, we'll plan to automatically enroll you
into one of the above DataPro 4GB plans after May 27, 2011.
【在 a********e 的大作中提到】
:
: Can I just ignore the email without calling?
| l******o
发帖数: 2649 | 5 do you tether or not?
if you do, how did you do it?
can ATt really tell?
【在 a********e 的大作中提到】
: Do I need to call AT&T or just ignore..... My monthly usage just
: around 2GB-2.5GB. This month usage is 2.5GB so far for 11 days
: (Vacation one week).
: AT&T wrote:
: If we don't hear from you, we'll plan to automatically enroll you
: into one of the above DataPro 4GB plans after May 27, 2011.
: Dear XXX,
: We've noticed your service plan may need updating.
: Many AT&T customers use their smartphones as a broadband connection
: for other devices, like laptops, netbooks or other smartphones– a
| a********e
发帖数: 5779 | 6
Yes, I did with mywi. I do not know how AT&T figure out.
Maybe just based on the traffic for the first 10 days of this month?
already 2.5G. Usually I only use about 2-2.5G per month for the last
several months.
【在 l******o 的大作中提到】
: do you tether or not?
: if you do, how did you do it?
: can ATt really tell?
| s*********n
发帖数: 2283 | 7 I don't think you did anything wrong .... The problem is ATT never
understood customer is always right.
Call them and tell them you didn't do it and don't send you the stupid
letters again and again. I think they will learn ... ... Otherwise, I
don't what to do ...
【在 a********e 的大作中提到】
:
: Yes, I did with mywi. I do not know how AT&T figure out.
: Maybe just based on the traffic for the first 10 days of this month?
: already 2.5G. Usually I only use about 2-2.5G per month for the last
: several months.
|
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