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Apple版 - Lawsuit alleges AT&T overcharged iPhone, iPad customers
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话题: at&t话题: iphone话题: data话题: ipad话题: customers
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s*********n
发帖数: 2283
1
Check this out ... You see, AT&T really loves its iDevice customers ....
and consistently challenges their intelligence ....
http://www.9to5mac.com/67925/lawyers-att-is-overcharging-iphone
users/
The lawyers contend that AT&T is overbilling for data and they’ve run
tests to confirm the data overcharges. Tests include buying a new iPhone,
turning everything that would use data off and letting it sit for two
weeks. They contend that 35 different data charges occurred during that
time.
AT&T contends that the iPhone uses data without the customer knowing.
Recently, Apple’s collection of anonymous location data, and subsequent
exchange of tower signal strength knowledge was brought into the
spotlight. Perhaps that system is a data usage issue – even when data
services are turned off.
It will be interesting to see how this one turns out.
s*********n
发帖数: 2283
2
A lawyer in the case told MSNBC that AT&T's methods were comparable to “a
rigged gas pump,” where you pay for a gallon of gas but only receive nine-
tenths. The lawyers claim the rigging isn't sporadic, either, and that they
found AT&T was overcharging on each transaction. In fact they're alleging AT
&T engages in “phantom” transactions: a test engineer let an iPhone sit
untouched (on, with data-using apps disabled) for 10 days, but when he got
the bill, it reportedly included charges for 35 separate transactions.
How much overcharging are we talking here? Routinely 7 to 14%, claim the
lawyers, but sometimes as much as 300%. The cost to customers may be a
relatively small $10 to $15 a month, but with AT&T's 20 million-strong
iPhone and iPad user base, you're looking at millions of dollars in alleged
overcharges.
Read more: http://techland.time.com/2011/05/19/is-att-overcharging-iphone-and-ipad-data-users-300/#ixzz1MvvFkG7H
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话题: at&t话题: iphone话题: data话题: ipad话题: customers