m****r 发帖数: 120 | 1 最近遇上个恶心事,借人气问一下大家,谢谢了。
事情这样的,邻居撞了我的车,走保险,去了geico指定的collision center修。然后
除了第一天接到了collision center的电话说要换bumper之后,再也没接到电话和短信
。过了一周多后收到邮件说我的车已经修好,取车的时候collision center说我的车一
周前就修好了,拒绝支付这一周的rental car。我在还rental的时候enterprise的人告
诉我enterprise和geico的communication log显示中间我的车delay了,但是这个log暂
时打印不出来,因为没有确定是哪一方的责任。
argue后收到邮件:
I was able to speak with my manager today, and I copied him on this email,
and we are unable to pay for the rental. I am not sure why you didn't
receive any of the communication because I personally made the calls and had
the conversation at drop off that your vehicle would be complete in a day
or two and it was. I am sorry for the inconvenience it is causing you, that
is not our intention. If I can address anything else about the repair,
please feel free to reach out to me.
Thanks!
事实是,我既没有收到电话或者短信或者email,drop off的时候他们说会每天更新消
息我也从来没收到。
我想问这种情况应该怎么办?是collision center还是geico的责任?我应该怎样收集
证据?
谢谢各位! | j****i 发帖数: 68152 | | m*****3 发帖数: 13701 | 3 欢欢说的相当有道理!
【在 j****i 的大作中提到】![](/moin_static193/solenoid/img/up.png) : 让修车厂跟你保险公司协调去。
| m****r 发帖数: 120 | 4 感觉他们一伙的:
I was able to speak with my manager today, and I copied him on this email,
and we are unable to pay for the rental. I am not sure why you didn't
receive any of the communication because I personally made the calls and had
the conversation at drop off that your vehicle would be complete in a day
or two and it was. I am sorry for the inconvenience it is causing you, that
is not our intention. If I can address anything else about the repair,
please feel free to reach out to me.
Thanks!
事实是,我既没有收到电话或者短信或者email,drop off的时候他们说会每天更新消
息我也从来没收到。
【在 j****i 的大作中提到】![](/moin_static193/solenoid/img/up.png) : 让修车厂跟你保险公司协调去。
| j****i 发帖数: 68152 | 5 不会,你想多了。修车厂一般都是站在顾客一方。帮保险公司对他们自己也没什么好处
had
that
【在 m****r 的大作中提到】![](/moin_static193/solenoid/img/up.png) : 感觉他们一伙的: : I was able to speak with my manager today, and I copied him on this email, : and we are unable to pay for the rental. I am not sure why you didn't : receive any of the communication because I personally made the calls and had : the conversation at drop off that your vehicle would be complete in a day : or two and it was. I am sorry for the inconvenience it is causing you, that : is not our intention. If I can address anything else about the repair, : please feel free to reach out to me. : Thanks! : 事实是,我既没有收到电话或者短信或者email,drop off的时候他们说会每天更新消
| m****r 发帖数: 120 | 6 update原帖
center
【在 m****r 的大作中提到】![](/moin_static193/solenoid/img/up.png) : 感觉他们一伙的: : I was able to speak with my manager today, and I copied him on this email, : and we are unable to pay for the rental. I am not sure why you didn't : receive any of the communication because I personally made the calls and had : the conversation at drop off that your vehicle would be complete in a day : or two and it was. I am sorry for the inconvenience it is causing you, that : is not our intention. If I can address anything else about the repair, : please feel free to reach out to me. : Thanks! : 事实是,我既没有收到电话或者短信或者email,drop off的时候他们说会每天更新消
| m****r 发帖数: 120 | 7 update原帖
【在 m****r 的大作中提到】![](/moin_static193/solenoid/img/up.png) : update原帖 : : center
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