m****r
发帖数: 120 | 1 最近遇上个恶心事，借人气问一下大家，谢谢了。
事情这样的，邻居撞了我的车，走保险，去了geico指定的collision center修。然后
除了第一天接到了collision center的电话说要换bumper之后，再也没接到电话和短信
。过了一周多后收到邮件说我的车已经修好，取车的时候collision center说我的车一
周前就修好了，拒绝支付这一周的rental car。我在还rental的时候enterprise的人告
诉我enterprise和geico的communication log显示中间我的车delay了，但是这个log暂
时打印不出来，因为没有确定是哪一方的责任。
argue后收到邮件：
I was able to speak with my manager today, and I copied him on this email,
and we are unable to pay for the rental. I am not sure why you didn't
receive any of the communication because I personally made the calls and had
the conversation at drop off that your vehicle would be complete in a day
or two and it was. I am sorry for the inconvenience it is causing you, that
is not our intention. If I can address anything else about the repair,
please feel free to reach out to me.
Thanks!
事实是，我既没有收到电话或者短信或者email，drop off的时候他们说会每天更新消
息我也从来没收到。
我想问这种情况应该怎么办？是collision center还是geico的责任？我应该怎样收集
证据？
谢谢各位！ | j****i
发帖数: 68152 | | m*****3
发帖数: 13701 | 3 欢欢说的相当有道理！
【在 j****i 的大作中提到】
: 让修车厂跟你保险公司协调去。
| m****r
发帖数: 120 | 4 感觉他们一伙的：
I was able to speak with my manager today, and I copied him on this email,
and we are unable to pay for the rental. I am not sure why you didn't
receive any of the communication because I personally made the calls and had
the conversation at drop off that your vehicle would be complete in a day
or two and it was. I am sorry for the inconvenience it is causing you, that
is not our intention. If I can address anything else about the repair,
please feel free to reach out to me.
Thanks!
事实是，我既没有收到电话或者短信或者email，drop off的时候他们说会每天更新消
息我也从来没收到。
【在 j****i 的大作中提到】
: 让修车厂跟你保险公司协调去。
| j****i
发帖数: 68152 | 5 不会，你想多了。修车厂一般都是站在顾客一方。帮保险公司对他们自己也没什么好处
had
that
【在 m****r 的大作中提到】
: 感觉他们一伙的：
: I was able to speak with my manager today, and I copied him on this email,
: and we are unable to pay for the rental. I am not sure why you didn't
: receive any of the communication because I personally made the calls and had
: the conversation at drop off that your vehicle would be complete in a day
: or two and it was. I am sorry for the inconvenience it is causing you, that
: is not our intention. If I can address anything else about the repair,
: please feel free to reach out to me.
: Thanks!
: 事实是，我既没有收到电话或者短信或者email，drop off的时候他们说会每天更新消
| m****r
发帖数: 120 | 6 update原帖
center
【在 m****r 的大作中提到】
: 感觉他们一伙的：
: I was able to speak with my manager today, and I copied him on this email,
: and we are unable to pay for the rental. I am not sure why you didn't
: receive any of the communication because I personally made the calls and had
: the conversation at drop off that your vehicle would be complete in a day
: or two and it was. I am sorry for the inconvenience it is causing you, that
: is not our intention. If I can address anything else about the repair,
: please feel free to reach out to me.
: Thanks!
: 事实是，我既没有收到电话或者短信或者email，drop off的时候他们说会每天更新消
| m****r
发帖数: 120 | 7 update原帖
【在 m****r 的大作中提到】
: update原帖
:
: center
|
|
