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发帖数: 1846 | 1 http://www.nytimes.com/2013/09/17/business/chinese-tourists-spe
But the industry has experienced growing pains. Despite years of meetings in
China and decades of leading motor coach tours across the United States,
the travel agency AmericanTours International learned that Chinese tourists
required a special touch. For one, people from Beijing and Shanghai cannot
travel on the same bus.
“They clashed,” recalled Nick Hentschel, the company’s director of
business development.
Last year, 1,500 Chinese took the company’s “Hollywood to Broadway” bus
tour, a 20-day cross-country journey intended for mainlanders with stops
that included a Las Vegas casino; the bridges of Madison County, Iowa;
Niagara Falls; the White House; and the Empire State Building.
If the sights are crowd-pleasers, the overnight stays can sometimes prove
challenging. “Smoking in hotel rooms is always a problem,” Mr. Hentschel
said, a habit that can cost tourists hundreds of dollars in hotel cleaning
bills. Then there was the episode last summer, he said, when a tour group
caused a scene at a hotel in Cody, Wyo., after mistakenly thinking another
busload of compatriots had been given preference at breakfast. The police
were called to escort them out of town, he said. |
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