M***U
发帖数: 192 | 1 打了电话，根本没法和真人说话。请教大家怎么做的？我的PD是2006年的。多谢。 |
a*******r
发帖数: 122 | 2 call 18003755283 and make sure don't input your case number and eventually
you will be transferred to a agent. You can ask a a service request. If you
want to talk to a 2nd tier officer, tell the agent that your case is out of
processing time. I did this a few days ago. |
a********e
发帖数: 39 | 3 Could you share the specific steps? It looks like the menu has been recently
changed, and the guide in the Zhi Ding post has expired.
Thanks.
you
of
【在 a*******r 的大作中提到】
: call 18003755283 and make sure don't input your case number and eventually
: you will be transferred to a agent. You can ask a a service request. If you
: want to talk to a 2nd tier officer, tell the agent that your case is out of
: processing time. I did this a few days ago.
|
a*******r
发帖数: 122 | 4 18003755283->1->1->0
Just don't put in case number, '0' it whenever you are asked to choose from
a menu. |
t*****i
发帖数: 141 | |
a********e
发帖数: 39 | 6 Thanks. I tried, but it's said 0 is not a valid option. What I did is:
choose English; choose 1 to report a problem; choose 1 with Receipt # or 2
without Receipt #. I tried both, but both ends up being "call back between 8
am -8 pm, Monday -Friday." Nowhere to go:(
Any help?
from
【在 a*******r 的大作中提到】
: 18003755283->1->1->0
: Just don't put in case number, '0' it whenever you are asked to choose from
: a menu.
|
a*******r
发帖数: 122 | 7 Today is a holiday, that may be the reason.
***********
call back between 8
am -8 pm, Monday -Friday."
************* |
t*****i
发帖数: 141 | |
C******0
发帖数: 59 | 9 I've never called for SR but did call them several times for other issues.
One thing I noticed was if I called first thing in the morning, I would have
better luck. |
a********e
发帖数: 39 | 10 Oh, you are right!
【在 a*******r 的大作中提到】
: Today is a holiday, that may be the reason.
: ***********
: call back between 8
: am -8 pm, Monday -Friday."
: *************
|
t*****i
发帖数: 141 | |
