j*****g
发帖数: 463 | 1 看了版上的 “MACY‘S 的类似经历”，以及大家层层 complain 到顶的馊主意。人家 CS 几个 Sorry 就打发得你不得不走了。
其实这种事最重要的是不要马后炮，当时就要在那儿讨个明白，不要付钱也不要离开，
更不要生气。
"I need an explanation from you. Tell me why? "
找 manager 也应该让她/他去找，"I want to talk to your manager."
Manager 来了，就让他/她自己和 manager 解释到底怎么回事。
自己最多要做的就是在他不能自圆其说的时候，重复一下 "I was first in line and
this lady right next to me can confirm that. I deserve a reasonable
explanation for this. Why?"
至于那个 CVS 不给用 coupon， 被店员支得团团转，一肚子气回家打电话 complain
的更是典型的缩头乌龟。信不信，你刚转身，人家笑开了，那个傻逼中国人，为了用个 coupon 被我支得团团转，老子愣是不让他用，最后还不是乖乖地付了原价。
回家再 Complain?! 发现店员在耍你，当时就要让店员去拿，
"Well, looks like I can not find the one matches this coupon. Could you please find it for me?"
如果他/她 "Blah, blah 不能离开柜台".
"Could you call anyone else to help?"
如果兜一圈回来说卖光了，就反问他/她
"What is the point to send coupon for items that does not exist?"
"Is this called cheating (bait and switch)?"
"Do you have anything else on this coupon book in stock?"
"Could you get it for me?"
"Can I get a rain check?" "Why not?"
"Could you check if any other stores in the area carry this item?"
总之，得把他指使够了再走人。而不是自己被指使得团团转还受一肚子气。
事后 CS complain?! 知道 CS 是干吗的？ |
d*********e
发帖数: 1334 | 2 顶这个，学习了
意,
and
【在 j*****g 的大作中提到】
: 看了版上的 “MACY‘S 的类似经历”，以及大家层层 complain 到顶的馊主意。人家 CS 几个 Sorry 就打发得你不得不走了。
: 其实这种事最重要的是不要马后炮，当时就要在那儿讨个明白，不要付钱也不要离开，
: 更不要生气。
: "I need an explanation from you. Tell me why? "
: 找 manager 也应该让她/他去找，"I want to talk to your manager."
: Manager 来了，就让他/她自己和 manager 解释到底怎么回事。
: 自己最多要做的就是在他不能自圆其说的时候，重复一下 "I was first in line and
: this lady right next to me can confirm that. I deserve a reasonable
: explanation for this. Why?"
: 至于那个 CVS 不给用 coupon， 被店员支得团团转，一肚子气回家打电话 complain
|
C**C
发帖数: 1553 | 3 Support!
Suggest to mark this one!!! |
c**********t
发帖数: 8546 | 4 HOHO 没错，如果我觉得有疑问的地方是不会付钱的。 |
m****h
发帖数: 4751 | |
v******s
发帖数: 6949 | 6 同意，再解决不了，至少也骂她bitch解气再走。 |
r****n
发帖数: 7223 | 7 spt
家 CS 几个 Sorry 就打发得你不得不走了。
and
【在 j*****g 的大作中提到】
: 看了版上的 “MACY‘S 的类似经历”，以及大家层层 complain 到顶的馊主意。人家 CS 几个 Sorry 就打发得你不得不走了。
: 其实这种事最重要的是不要马后炮，当时就要在那儿讨个明白，不要付钱也不要离开，
: 更不要生气。
: "I need an explanation from you. Tell me why? "
: 找 manager 也应该让她/他去找，"I want to talk to your manager."
: Manager 来了，就让他/她自己和 manager 解释到底怎么回事。
: 自己最多要做的就是在他不能自圆其说的时候，重复一下 "I was first in line and
: this lady right next to me can confirm that. I deserve a reasonable
: explanation for this. Why?"
: 至于那个 CVS 不给用 coupon， 被店员支得团团转，一肚子气回家打电话 complain
|
u*********e
发帖数: 9616 | |
c**********t
发帖数: 8546 | 9 re 我就是觉得自己反应不是很快，经常是不买了。。。然后回家琢磨 ——
【在 u*********e 的大作中提到】
: 倒不一定是没胆量，有时候人当时脑子没反应过来
|
S****y
发帖数: 1305 | 10 想到一次排队结账，店员也是没理我，我愣了一会儿，然后把衣服撂收银台上然后走掉
了~~~~那时候英语不太好，也不知道怎么说。 |
|
|
p*****s
发帖数: 211 | 11 额滴神啊，俺葱白你！
家 CS 几个 Sorry 就打发得你不得不走了。
and
【在 j*****g 的大作中提到】
: 看了版上的 “MACY‘S 的类似经历”，以及大家层层 complain 到顶的馊主意。人家 CS 几个 Sorry 就打发得你不得不走了。
: 其实这种事最重要的是不要马后炮，当时就要在那儿讨个明白，不要付钱也不要离开，
: 更不要生气。
: "I need an explanation from you. Tell me why? "
: 找 manager 也应该让她/他去找，"I want to talk to your manager."
: Manager 来了，就让他/她自己和 manager 解释到底怎么回事。
: 自己最多要做的就是在他不能自圆其说的时候，重复一下 "I was first in line and
: this lady right next to me can confirm that. I deserve a reasonable
: explanation for this. Why?"
: 至于那个 CVS 不给用 coupon， 被店员支得团团转，一肚子气回家打电话 complain
|
p******r
发帖数: 2999 | 12 赫赫，一样，直接拍在柜台上走了
【在 S****y 的大作中提到】
: 想到一次排队结账，店员也是没理我，我愣了一会儿，然后把衣服撂收银台上然后走掉
: 了~~~~那时候英语不太好，也不知道怎么说。
|
h***e
发帖数: 7320 | 13 这种事情一出，其实绝对应该不买东西了不付钱找他们经理闹了
家 CS 几个 Sorry 就打发得你不得不走了。
and
【在 j*****g 的大作中提到】
: 看了版上的 “MACY‘S 的类似经历”，以及大家层层 complain 到顶的馊主意。人家 CS 几个 Sorry 就打发得你不得不走了。
: 其实这种事最重要的是不要马后炮，当时就要在那儿讨个明白，不要付钱也不要离开，
: 更不要生气。
: "I need an explanation from you. Tell me why? "
: 找 manager 也应该让她/他去找，"I want to talk to your manager."
: Manager 来了，就让他/她自己和 manager 解释到底怎么回事。
: 自己最多要做的就是在他不能自圆其说的时候，重复一下 "I was first in line and
: this lady right next to me can confirm that. I deserve a reasonable
: explanation for this. Why?"
: 至于那个 CVS 不给用 coupon， 被店员支得团团转，一肚子气回家打电话 complain
|
l********e
发帖数: 166 | |
r*****m
发帖数: 131 | 15 I did what lz said.
At Lord & Taylor, I just told the sales lady who was rude to me: would you
please fetch that coat for me?
She did, of coz, with an attitude.
In the end, I did make her do several things for me, but walked away without
purchase. But I did not feel great about it.
Her life is hard. She is just less fortunate in life... |
j*****g
发帖数: 463 | 16 It is not to make anybody feel better or make anyone feels superior than the
other. But to let the other party know, if you scratch back, I'll scratch
yours, if you poke my eyes, I will pokes yours.
If we ourselves do not stands up to our own right, do not expect the others
will respect our rights.
Be equal and respect each is the basic lesson we all have to learn. It is
as simple as that.
without
【在 r*****m 的大作中提到】
: I did what lz said.
: At Lord & Taylor, I just told the sales lady who was rude to me: would you
: please fetch that coat for me?
: She did, of coz, with an attitude.
: In the end, I did make her do several things for me, but walked away without
: purchase. But I did not feel great about it.
: Her life is hard. She is just less fortunate in life...
|
C**C
发帖数: 1553 | 17 She could be in a difficult time or what so ever. But that doesn't give her
right to trash you.
Maybe next time you can just tell her that "I understand you may be in a
difficult time or what so ever. But you didn't treat me right." If she still
has attitude, then just smile and say "you have a nice day" and walk away.
without
【在 r*****m 的大作中提到】
: I did what lz said.
: At Lord & Taylor, I just told the sales lady who was rude to me: would you
: please fetch that coat for me?
: She did, of coz, with an attitude.
: In the end, I did make her do several things for me, but walked away without
: purchase. But I did not feel great about it.
: Her life is hard. She is just less fortunate in life...
|
F*****0
发帖数: 45 | 18 今天在Nordstrom碰见这样一件事，看到CD有个护肤的活动，就make an appointment.
当时订appointment的时候什么也没说，做完了就让俺买东西，如果不买，就说要支付
50刀的服务费。俺心里不爽，可嘴里什么也没说，买了个120元的什么东东，第二天就
拿去给退了。不是因为钱的原因，只是讨厌他们事前不说清楚，事后死要钱的德行。 |
l**********n
发帖数: 53 | |
k*********e
发帖数: 52 | |
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y****2
发帖数: 258 | |
t******8
发帖数: 478 | |
l******a
发帖数: 258 | |
b******i
发帖数: 136 | |
a****a
发帖数: 165 | |
