a***8 发帖数: 4735 | 1 Wow, i just learn that i can go into my sephora online account to see all my
shopping history, and i can view each item i've purchased online or in
store, (date of purchase, item description and store location). I am surprised that i have 110 items lised on my history from the
period of 2009 to 2011 (i have my VIB card back in 2009). Opps. no wonder i
am a V.I.B. |
z*******n 发帖数: 497 | |
l******a 发帖数: 570 | |
a***8 发帖数: 4735 | 4 V.I.B. stand for Very Important Beauty Insider, it means i spend way too
much to shop for makeup and skin care products..
【在 z*******n 的大作中提到】![](/moin_static193/solenoid/img/up.png) : V.I.P ??
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m**********r 发帖数: 1226 | 5 BF后他们的网站就瘫痪了,我也看不了,关键是我定的order都tracking不了,也不知
道寄出没 |
a***8 发帖数: 4735 | 6 Really? Sorry to hear that.
My online account works this evening, and i can track my order, i placed my
order yesterday, and it is already sent to shipping.
【在 m**********r 的大作中提到】![](/moin_static193/solenoid/img/up.png) : BF后他们的网站就瘫痪了,我也看不了,关键是我定的order都tracking不了,也不知 : 道寄出没
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o**w 发帖数: 469 | 7 I am boycotting Sephora.... after placing an order with them for the first
FF event in late October, they cancelled my order twice. And then there were
missing items in the order.
Then when their regular FF began, I placed a few orders again. To date I
spend over $3k with them, and yet they are having problems with fulfilling
orders and missing items/sending someone else's items to me.
So they told me not to order from them again. WTF... |
G**********e 发帖数: 11693 | 8 sorry for楼上的mm。。我其实还好,sephora两次给我错加寄了东西,高兴得我~他们
可能忙疯了,打包的人又笨,接电话的人又不知道该怎么处理你的事就瞎敷衍吧~真是
管理不当!
我这边有家店的又肥又gay的manager不会做人,我是vib,明明还有friends and
family的20%最后一天,我专门跑他们店买某样网上卖完的东西,另外一家店是ff的时
候直接把这个discount给所有人的,而他就偏要jerk一下,本来已经付钱了,结果一看
没给我20% off,说必须有收到ff邀请卡的才能给discount,但是又说过一个礼拜vib
only的20%马上就会进行,我就是vib。。。我说我手机上有code,他说不行必须打印
出来,妈个猪脑。既然两周后又能20%了现在给我又有何方,非要我再drive过去买一
遍吗?二话不说给退掉了。以后我有任何想买的都在别家店买,有任何想退的都去他家
退! |
a***8 发帖数: 4735 | 9 Sorry, to hear your bad shopping experience with Sephora.
were
【在 o**w 的大作中提到】![](/moin_static193/solenoid/img/up.png) : I am boycotting Sephora.... after placing an order with them for the first : FF event in late October, they cancelled my order twice. And then there were : missing items in the order. : Then when their regular FF began, I placed a few orders again. To date I : spend over $3k with them, and yet they are having problems with fulfilling : orders and missing items/sending someone else's items to me. : So they told me not to order from them again. WTF...
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o**w 发帖数: 469 | 10 actually, i started with the phone CS, and they are not too good. any orders
over $1000 will most likely be cancelled at the warehouse... I guess their
warehouse cannot handle large volume.
Then, I heard that their facebook is very good at CS service so I msg them
and the response is very prompt... but when problems of missing/mishipment
happened again, in the end this CS basically told me to F off...
(blaming I am the problem)
they banned my account and flag my credit card....
so sadly, I have to bring my business to other stores...
【在 a***8 的大作中提到】![](/moin_static193/solenoid/img/up.png) : Sorry, to hear your bad shopping experience with Sephora. : : were
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