c***g
发帖数: 29 | 1 本来想cancel order, 但是太迟了。现在想 refuse, 狗狗发了下面的信息：
Although we attempted to honor your request, we were unable to cancel your
order in this window. There are a couple of options now:
In the U.S. and Canada:
If you (or a known acquaintance) are able to access the shipping address,
your package is scheduled to arrive there. If you no longer want the package
, you can refuse the unopened package from the shipper and Google will issue
you a refund. You can read the instructions for refusing delivery for your
location below.
If your device has not yet been delivered, it is en route, and you may be
able to REFUSE DELIVERY (see instructions below). If your device has been
delivered, you may still be able to refund delivery of unopened packages
within 5 days of delivery. To do so, contact our shipper directly to
schedule a pick up of your package. Make sure to let them know that the
pickup is specifically because you're refusing delivery. If your device was
delivered more than 5 days ago, but you would like to return it, please
follow the returns process posted at: http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411741
有两个问题：
1. ５天之内只要unopen都可以要求来pick up，这５天包括星期六日吗？
2. refuse以后是full refune 吗？ 包括邮费。 | w*********2
发帖数: 158 | | w******d
发帖数: 5839 | |
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