o*****a
发帖数: 79 | 1 刚收到Dealpass寄来的10张Staples GC，balance都是0，郁闷中。
大家遇到这种情况都是如何处理的，大概要花多少时间（下个月初我这个program一年
的期限就到了），谢谢！ |
r*******t
发帖数: 367 | 2 call dp
【在 o*****a 的大作中提到】
: 刚收到Dealpass寄来的10张Staples GC，balance都是0，郁闷中。
: 大家遇到这种情况都是如何处理的，大概要花多少时间（下个月初我这个program一年
: 的期限就到了），谢谢！
|
s*****a
发帖数: 98 | 3 I just checked mine, no balance either. Called dp and they will ship new
cards for me.wait and see..
【在 o*****a 的大作中提到】
: 刚收到Dealpass寄来的10张Staples GC，balance都是0，郁闷中。
: 大家遇到这种情况都是如何处理的，大概要花多少时间（下个月初我这个program一年
: 的期限就到了），谢谢！
|
o*****a
发帖数: 79 | 4 Thanks for reply. Did they ask to send the O balance GC back or just need to
tell them the card number.
I'll call them on Monday. |
s*****a
发帖数: 98 | 5 For my case, no need to ship cards back, no need to tell them the card
number. It's quite possible that dp is aware of this issue already.
to
【在 o*****a 的大作中提到】
: Thanks for reply. Did they ask to send the O balance GC back or just need to
: tell them the card number.
: I'll call them on Monday.
|
c***3
发帖数: 251 | 6 嗯，我的也没钱，我还是拿了就跑店里去买东西的
结果结账才发现，郁闷死了 |
T***y
发帖数: 6600 | 7 谢谢提醒.查了偶的,也是零BALANCE.
【在 o*****a 的大作中提到】
: 刚收到Dealpass寄来的10张Staples GC，balance都是0，郁闷中。
: 大家遇到这种情况都是如何处理的，大概要花多少时间（下个月初我这个program一年
: 的期限就到了），谢谢！
|
s***k
发帖数: 2117 | 8 这批有问题的staples都是哪个program? |
T***y
发帖数: 6600 | 9 ahr+ for me
【在 s***k 的大作中提到】
: 这批有问题的staples都是哪个program?
|
s*****a
发帖数: 98 | 10 vpr and bm.
【在 s***k 的大作中提到】
: 这批有问题的staples都是哪个program?
|
|
|
o*****a
发帖数: 79 | 11 For me it's 24 protect plus. So seems all staples GC has problem this time,
no matter which program was from. |
c***3
发帖数: 251 | 12 我的是vpr
【在 s***k 的大作中提到】
: 这批有问题的staples都是哪个program?
|
c****d
发帖数: 681 | 13 我的也是vpr，也是0.打了电话，说让我把空卡寄回去，然后再处理。这得好长时间。
你们都是这样的吗？说了半天都不行，说一定要寄回去。
【在 c***3 的大作中提到】
: 我的是vpr
|
c***3
发帖数: 251 | 14 没跟我说寄回去
不行就dispute cc
【在 c****d 的大作中提到】
: 我的也是vpr，也是0.打了电话，说让我把空卡寄回去，然后再处理。这得好长时间。
: 你们都是这样的吗？说了半天都不行，说一定要寄回去。
|
f*******3
发帖数: 66 | 15 我的也是vpr, 打电话过去说，让我打staples and reload the balance。好像这样不
行的吧 |
o*****a
发帖数: 79 | 16 Called this morning, was told that they will investigate this issue and let
me call back to check in 3 days. Was not asked to send back the GC. |
o*****a
发帖数: 79 | 17 Give them another call, different representative give you different answer.
【在 c****d 的大作中提到】
: 我的也是vpr，也是0.打了电话，说让我把空卡寄回去，然后再处理。这得好长时间。
: 你们都是这样的吗？说了半天都不行，说一定要寄回去。
|
c***3
发帖数: 251 | 18 问题就是这个，每个人说的都不一样
【在 o*****a 的大作中提到】
: Give them another call, different representative give you different answer.
|
m*****c
发帖数: 3 | 19 Let's keep tracking on this. I received my 0 balance card yesterday, program
is ARP. Called today, was told to send the 0 balance cards to the following
address with CERTIFIED mail:
9500 West Dodge Rd
Omaha, NE 68114
and include a letter state if I want new cards or refund.
Anyone here got the same instruction? |
c****d
发帖数: 681 | 20 我也是寄到这个地址。昨天晚上寄的。刚才接到一个电话，问我有没有寄，邮费多少，
把tracking number要了去。然后说马上那个给我寄新的，把寄回去的邮费推到信用卡
上。已经收到email说有一个新order了。
program
following
【在 m*****c 的大作中提到】
: Let's keep tracking on this. I received my 0 balance card yesterday, program
: is ARP. Called today, was told to send the 0 balance cards to the following
: address with CERTIFIED mail:
: 9500 West Dodge Rd
: Omaha, NE 68114
: and include a letter state if I want new cards or refund.
: Anyone here got the same instruction?
|
|
|
c***3
发帖数: 251 | 21 又碰到一个糊涂的，告诉我帮我提交申请，等7个工作日再说 |
m*****c
发帖数: 3 | 22 Sounds like this is a promising instruction.
【在 c****d 的大作中提到】
: 我也是寄到这个地址。昨天晚上寄的。刚才接到一个电话，问我有没有寄，邮费多少，
: 把tracking number要了去。然后说马上那个给我寄新的，把寄回去的邮费推到信用卡
: 上。已经收到email说有一个新order了。
:
: program
: following
|
o*****a
发帖数: 79 | 23 No, it's totally confused. They called me this morning and told me that
these cards will have balance today. When I asked them if I need to mail
those 0 balance cards back or tell them the cards number, the reply was no.
I waited a day, but nothing happens. Those cards still have no balance. I
will call them again tomorrow. |
s*****a
发帖数: 98 | 24 Same thing happened here.
.
【在 o*****a 的大作中提到】
: No, it's totally confused. They called me this morning and told me that
: these cards will have balance today. When I asked them if I need to mail
: those 0 balance cards back or tell them the cards number, the reply was no.
: I waited a day, but nothing happens. Those cards still have no balance. I
: will call them again tomorrow.
|
c***3
发帖数: 251 | 25 dp的CSR都很晕，说法都不一样，谁先解决的记得上来说一声
我是觉得这种不用寄过去，远程激活有点离谱
【在 s*****a 的大作中提到】
: Same thing happened here.
:
: .
|
q***u
发帖数: 2683 | 26 不离谱, 以前有过toysrus的先例.
【在 c***3 的大作中提到】
: dp的CSR都很晕，说法都不一样，谁先解决的记得上来说一声
: 我是觉得这种不用寄过去，远程激活有点离谱
|
c****d
发帖数: 681 | 27 应该是可以的。昨天那个manager给我打电话的时候说整个这一批都没有激活，他们知
道。问我寄回去了没有。如果寄回去了，给他valid tracking number就给寄新的，如
果还在身边就远程激活。
【在 q***u 的大作中提到】
: 不离谱, 以前有过toysrus的先例.
|
c***3
发帖数: 251 | 28 我打了好几天，怎么就没碰到个明白人
【在 c****d 的大作中提到】
: 应该是可以的。昨天那个manager给我打电话的时候说整个这一批都没有激活，他们知
: 道。问我寄回去了没有。如果寄回去了，给他valid tracking number就给寄新的，如
: 果还在身边就远程激活。
|
T***y
发帖数: 6600 | 29 same thing happened to me.
.
【在 o*****a 的大作中提到】
: No, it's totally confused. They called me this morning and told me that
: these cards will have balance today. When I asked them if I need to mail
: those 0 balance cards back or tell them the cards number, the reply was no.
: I waited a day, but nothing happens. Those cards still have no balance. I
: will call them again tomorrow.
|
o*****a
发帖数: 79 | 30 Just called. The manager asked me those card's number; said that she will
contact staples and get those cards charged by staples.
Will see. |
|
|
q***u
发帖数: 2683 | 31 just called, they asked for the numbers too. But the csr said they will
investigate for one week, and then reissue (resend) the cards. |
e*******e
发帖数: 336 | 32 刚打了VPR的，同样让我打staples的电话。
还等了半天，应该去请示他们头给的结果：（ |
c****d
发帖数: 681 | 33 我的新卡昨天寄出的，有tracking number |
s*****a
发帖数: 98 | 34 called yesterday, give all the card number, all my 0 balance cards are alive
with 25 now.
【在 q***u 的大作中提到】
: just called, they asked for the numbers too. But the csr said they will
: investigate for one week, and then reissue (resend) the cards.
|
e*******e
发帖数: 336 | 35 DP好像可以远程激活。
昨天我手上的staples卡都是0，今天查都是$25了。
打到DP CS报了卡号。 |
o*****a
发帖数: 79 | 36 Yes, my staples cards have $25 balance on each card now after I told them
cards number yesterday. |
m*****c
发帖数: 3 | 37 Yes, all the 0 cards in hand now bumped up to $25.
【在 o*****a 的大作中提到】
: Yes, my staples cards have $25 balance on each card now after I told them
: cards number yesterday.
|
l*****l
发帖数: 1451 | 38 上个月没买STAPLES，哈哈，LUCKY，不用麻烦了。 |
