老会员了,可最近两个月order gift card 出了些问题。月初submit order后显示
The information you have submitted requires review before your request can
be fulfilled. Please allow 4 to 6 hours for our review to be completed
before inquiring about the status of your request.
然后等啊等也没收到confirmation email。以前遇到过delay的情况,但等几天总能收到
confirmation email。打电话给客服,半死不活的阿三说他也不知道怎么回事,系统显
示正常,没
有查到我提交的order。
有人遇到同样的问题吗?除了cancel账号外 还有什么解决办法吗?谢谢了。