Chinese Associate Claims Service Representative
The role:
The role of a Call Center Chinese CSR is to take the first notice of loss
from our Chinese-speaking customers that have suffered a loss; whether an
auto loss or loss involving damage to their home. The CSR position is the
first point of contact for our customers and in some instances, the only
point of contact. Nationwide’s corporate goal is to be the #3 insurance
carrier by 2009 and we want our niche to be CUSTOMER SERVICE. This being
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