d***e
发帖数: 4864 | 1 http://www.consumeraffairs.com/retail/us-mattress.html
On April 2, 2013, I placed an order for a mattress from US-Mattress.com and
received it on April 11, 2013. I ordered the Simmons BeautySleep North
Hanover Firm Queen size mattress. The main concerns were firmness and height
. I was assured that the mattress was 6.5" high and the firmness had a
comfort rating of 4. On their website, their "comfort scale" states that a
rating of 2 to 4 is "Hard, Like Sleeping on a Carpeted Floor".
Once the mattress was delivered, I was shocked at what I had received. This
mattress looked like a mattress that you would find in a shady motel. The
mattress was very very thin. Since looks can be deceiving, I decided to give
it a try. I setup the box on my original box spring. The minute I sat on
the bed, the mattress went flat. I knew at this moment that mattress wasn't
what I expected. The mattress was not firm at all. I was able to squeeze the
mattress together with one hand. |
d***e
发帖数: 4864 | 2 With two hands, I was able to feel my other hand through the mattress. At
that time, I also measured the mattress and it measured at roughly 5",
nothing close to the listed high of 6.5" found on their website. I
immediately contacted US-Mattress.com to express my concerns with the
product. The only thing that the agent could do was explain the "100-day
guarantee" which basically stated that "you cannot return the product but we
can exchange it for you for a $99 processing fee."
Wow! After spending $350, they now expect me to pay more money to receive
another mattress that is falsely represented on their website. I then
received a call from a gentleman in the Warranties department who emailed me
the Comfort Exchange paperwork and additional information about their
Mattress Guarantee (basically cut and pasted from their website). At no time
while placing my order was I informed about the "non-refundable" policy and
I had looked diligently on their website to find it.
It's a horrible product and experience. I will not recommend to anyone! |
C******e
发帖数: 11790 | 3 不用贴了，一个要买床的人，只要抱着对自己负责任的态度，做点功课，就都知道他家
的不能买。。。 |
d***e
发帖数: 4864 | 4 We purchased a King Sealy Posturepedic 60th Anniversary Edition for $1169.00
on Dec 28, 2010. After using this mattress for only a few nights, we
realized that it, too, has serious problems with body cavities. After a
phone call to their sales department, we were told that this is a normal
condition and not to worry. This is not normal! We are in our late 60s and
this is the first time in all our lives we have had these problems with a
mattress, such as back pains after sleeping on this mattress. After much
discussion with the sales person, I was told that the only remedy was a less
-padded model and that the price would be approximately $400 less. Since
they have a 100-night warranty, I thought fine ship it to us, however she
said they would not reimburse us the difference in cost. Now all we want is
all our money back so that we can go to a local store and buy a mattress
that does not have body cavities. |
d***e
发帖数: 4864 | 5 Thanks. Try to tell the ones
"求一个us-mattress 的referral code."
【在 C******e 的大作中提到】
: 不用贴了，一个要买床的人，只要抱着对自己负责任的态度，做点功课，就都知道他家
: 的不能买。。。
|
L**P
发帖数: 3792 | 6 哦, 不早说，原因？
我考古这个版不都推荐corita extra firm吗？所以买了，感受如下
1反正的确到货之后对于外观是不敢恭维，不像高档货，不过700我也不期望高档货
2至于硬度，比以前我的memory foam 强多了，也绝对比我ikea的400刀床垫好很多，目
前对于我来说够硬了，
3至于长期质量如何，就不清楚了，才睡一个月不大到，希望能撑5年
4这个店如何，我只买了这么一次，没出什么问题
【在 C******e 的大作中提到】
: 不用贴了，一个要买床的人，只要抱着对自己负责任的态度，做点功课，就都知道他家
: 的不能买。。。
|
C******e
发帖数: 11790 | 7 我说了好多次了，好多人不还是继续买。
他家这款说是和sleepy的glynn相当，但是很多reviews都说实际使用之后不如glynn，
尤其是那些两个床都买过的人。
主要问题是有的床凹陷快，床本身看着不像很好的样子，运来的时候经常有脏的，合作
的运床的公司服务差。
【在 L**P 的大作中提到】
: 哦, 不早说，原因？
: 我考古这个版不都推荐corita extra firm吗？所以买了，感受如下
: 1反正的确到货之后对于外观是不敢恭维，不像高档货，不过700我也不期望高档货
: 2至于硬度，比以前我的memory foam 强多了，也绝对比我ikea的400刀床垫好很多，目
: 前对于我来说够硬了，
: 3至于长期质量如何，就不清楚了，才睡一个月不大到，希望能撑5年
: 4这个店如何，我只买了这么一次，没出什么问题
|
L**P
发帖数: 3792 | 8 那个referral code 本来就是50刀而已，两人分就25了，其实就那样了，拿不拿价钱都
差不多，所以为了25刀去买个几百床垫是比较错位想法，我自己就没有用什么code,但
是给了几位需要code的人，看能不能顺利拿到referral bonus,目前还不清楚
好玄，多亏我每次说话严谨，明确说明“本版考古推荐这个us mattress corita extra
firm"，非本人原创研究成果.
【在 d***e 的大作中提到】
: Thanks. Try to tell the ones
: "求一个us-mattress 的referral code."
|
L**P
发帖数: 3792 | 9 合作的运床的公司服务差
这个真是，妈的，黑哥们一个人，还喊我帮忙搬，本来就要疼
【在 C******e 的大作中提到】
: 我说了好多次了，好多人不还是继续买。
: 他家这款说是和sleepy的glynn相当，但是很多reviews都说实际使用之后不如glynn，
: 尤其是那些两个床都买过的人。
: 主要问题是有的床凹陷快，床本身看着不像很好的样子，运来的时候经常有脏的，合作
: 的运床的公司服务差。
|
