Me: May I cancel the service for 2014?
CS: May I ask the reason for the cancellation?
Me: It is pretty expensive.
CS: I show that you are currently set up for our love your lawn program
which is 7 applications per year. We can switch it to our Basic service
which is 4 applications per year if that helps
Me: what is basic service? how much is it?
CS: It is 4 application of lawn fertilizer/weed control per year it would be
the same price as the treatments you are getting but we would make less
visits
Me: (你当我秀逗了啊???)
