c********g
发帖数: 49 | 1 如果经常被 team member找茬说你英语有口音，和病人交流有问题并用病人的话来攻击
你，还把 communication当作issue 向上级汇报要求开会讨论，你会怎样有效反击？真
担心program 会因此作为开除的理由。
真心求教！ |
d****y
发帖数: 2180 | 2 Sincerely ask your colleagues for opinions on how to improve. Don't fight.
Hire a professional tutor to help you.
Get support from some colleagues that are not so picky on your spoken English. |
k**e
发帖数: 2728 | 3 agree, never fight. and practice as much as possible. if you really do worry
about it, just speak english 24x7,
no matter who that is (except your relatives who know no english at all).
hope LZ will overcome this fear soon.
English.
【在 d****y 的大作中提到】
: Sincerely ask your colleagues for opinions on how to improve. Don't fight.
: Hire a professional tutor to help you.
: Get support from some colleagues that are not so picky on your spoken English.
|
d****y
发帖数: 2180 | 4 Our spoken English will never be perfect. So native Americans can always
pick up some errors here or there if they want to. Most people understand
our challenges and appreciate our efforts. If you're hard working and make
good contributions to the team, most of them will not be that picky on
your spoken English. If you have some colleagues to defend you, then you
should not be worried.
worry
all).
【在 k**e 的大作中提到】
: agree, never fight. and practice as much as possible. if you really do worry
: about it, just speak english 24x7,
: no matter who that is (except your relatives who know no english at all).
: hope LZ will overcome this fear soon.
:
: English.
|
c********g
发帖数: 49 | 5 Thank you for your advice. I really really really want to improve my spoken
English. Wondering where I can find a professional tutor?
Actually, I have been working hard and trying my best to get along well with
the team member. However, she has been bad mouthing me behind my back from
time to time and using accent as my vulnerability to degrade my performance.
I will have a meeting with her and a high level to discuss communication
issue, etc (??, don’t know what it is). She is very dominant, bossy, and
talkative. I am sure she won’t give me an easy time. Don’t know how to
defend myself on the meeting. |
k**e
发帖数: 2728 | 6 hmm... in this case, have you thought about seeking help from counciling
service provided by your hospital? sometimes some colleagues relationships
are better resolved by professional help. it seems rather like a colleague
relationship problem than an english problem to me.
spoken
with
from
performance.
【在 c********g 的大作中提到】
: Thank you for your advice. I really really really want to improve my spoken
: English. Wondering where I can find a professional tutor?
: Actually, I have been working hard and trying my best to get along well with
: the team member. However, she has been bad mouthing me behind my back from
: time to time and using accent as my vulnerability to degrade my performance.
: I will have a meeting with her and a high level to discuss communication
: issue, etc (??, don’t know what it is). She is very dominant, bossy, and
: talkative. I am sure she won’t give me an easy time. Don’t know how to
: defend myself on the meeting.
|
c********g
发帖数: 49 | 7 Do you know which department provides the counseling service for issues like
this?
【在 k**e 的大作中提到】
: hmm... in this case, have you thought about seeking help from counciling
: service provided by your hospital? sometimes some colleagues relationships
: are better resolved by professional help. it seems rather like a colleague
: relationship problem than an english problem to me.
:
: spoken
: with
: from
: performance.
|
k**e
发帖数: 2728 | 8 i don't know.. check out your hospital website?
usually in the university, they have service like this - i assume in your
hospital should have similar service as it is a working environment, people
always have issues like this.
try to search your hospital website for similar service. if they do provide
it, they can listen to your case, and also can help to get the other party
coming in and help both of you to communicate, better undertand each other.
Below is an example description for this type of service that you can try to
see if you find anything on your website similar to it: |
d****y
发帖数: 2180 | 9 I agree. May be both of you should find another partner.
I don't think it's your spoken English is the issue. It's more a
relationship issue than a language issue. She just pick the one that you
can't argue. Makes you feel bad for yourself.
In the meeting with higher management team, just tell the truth, be
calm. Tell the facts only, no assumptions. Don't be afraid, don't be
emotional.
You'll be fine.
counciling
relationships
colleague
【在 k**e 的大作中提到】
: hmm... in this case, have you thought about seeking help from counciling
: service provided by your hospital? sometimes some colleagues relationships
: are better resolved by professional help. it seems rather like a colleague
: relationship problem than an english problem to me.
:
: spoken
: with
: from
: performance.
|
d****y
发帖数: 2180 | 10 Usually department of human resources(HR).
like
【在 c********g 的大作中提到】
: Do you know which department provides the counseling service for issues like
: this?
|
|
|
d****y
发帖数: 2180 | 11 The management will not only listen to both of you. They will also ask
feedbacks from other colleagues including attendings, other residents,
nurses, etc.
If she's the only person gives you hard time and you're getting along
with others fine, then you don't have to worry at all.
spoken
well with
from
performance.
communication
and
【在 c********g 的大作中提到】
: Thank you for your advice. I really really really want to improve my spoken
: English. Wondering where I can find a professional tutor?
: Actually, I have been working hard and trying my best to get along well with
: the team member. However, she has been bad mouthing me behind my back from
: time to time and using accent as my vulnerability to degrade my performance.
: I will have a meeting with her and a high level to discuss communication
: issue, etc (??, don’t know what it is). She is very dominant, bossy, and
: talkative. I am sure she won’t give me an easy time. Don’t know how to
: defend myself on the meeting.
|
d****y
发帖数: 2180 | 12 Local language centers/colleges that offer ESL service.
Wondering where I can find a professional tutor?
【在 c********g 的大作中提到】
: Do you know which department provides the counseling service for issues like
: this?
|
b*****u
发帖数: 289 | 13 I think your English has no big problem. I feel very comfortable when I am
reading your post, your expression is very clear, I am sure if you speak
like this to your patients, every body will understand.
So I assume the attitude towards colleagues and patients is the key, I ever
contacted some US doctors, they really gave you the feeling that they were
worrying and caring your disease as if they had it too.
In the US, this attitude can not be judged as faking, it is called
professional. However, I felt very warm at that moment, at that time, my
English was not good enough to understand completely. |
d****y
发帖数: 2180 | 14 Great point!
Attitude sometimes is more important than what you're capable of. If
patients feel you're caring of them, I think they'll be more tolerable
of your not-so-perfect English.
LZ's English should be good enough, otherwise the program won't pick you
in the first place. Don't be discouraged.
I am
speak
ever
were
my
【在 b*****u 的大作中提到】
: I think your English has no big problem. I feel very comfortable when I am
: reading your post, your expression is very clear, I am sure if you speak
: like this to your patients, every body will understand.
: So I assume the attitude towards colleagues and patients is the key, I ever
: contacted some US doctors, they really gave you the feeling that they were
: worrying and caring your disease as if they had it too.
: In the US, this attitude can not be judged as faking, it is called
: professional. However, I felt very warm at that moment, at that time, my
: English was not good enough to understand completely.
|
e*******u
发帖数: 15 | 15 以我老对敌斗争的经验，楼主是遇到对手了，人家挑你的刺，就是为了坏你的事，可不
是为了帮你改进英语。一般对这种挑衅有两种方式。第一，楼主要客观评价一下自己的
口语，如果还可以，平时和病人，同事领导交流没问题，那么，那个人绝对是无理取闹
，你可以抓住这点整他，可以让你信得过的病人和家属替你说话，你的领导因为听过你
的口语，好坏他们呢心里有数，这样，你就可以反击了，你那个同事的诬告就会被揭露。
如果，楼主口语的确很差，那要小心了，口语即使全职加工，每个大半年不会有进步，
男孩进步更慢，有些国人连普通话都说不清楚，英语更改难。如果是这种情况，楼主可
以以退为进，主动找领导汇报，说意识到自己口语差，自己找人辅导，在同事批评会上
，一把鼻涕一把泪，感激涕零，下决心要求痛改前非，发自灵魂深处的感谢那位同事的
指正。一个有错就改的人，一般都会被留一条后路的。
要是心理不服，楼主先爬着，瞅准那位的错哦，狠咬一把。 |
s********p
发帖数: 1319 | 16 我也痛!_____我老师这次对我说:你要在美国当医生,一定要过好语言关,同时,还必须溶
入美国医生这个阶层的生活!
【在 c********g 的大作中提到】
: 如果经常被 team member找茬说你英语有口音，和病人交流有问题并用病人的话来攻击
: 你，还把 communication当作issue 向上级汇报要求开会讨论，你会怎样有效反击？真
: 担心program 会因此作为开除的理由。
: 真心求教！
|
c********g
发帖数: 49 | 17 I just started working for several months but I have already met some
patients who don’t want to be taken care of by foreigner clinicians and use
accent as an excuse to switch to other clinicians.
Last week, I got a message from nurse saying that a patient wanted to know
her pathology result. I called her back and told her result using layman’s
word. However, she said “I did not understand you because you had accent”.
Then she called nurse again, saying that I have accent, and requested to
speak with the team member who has problems with me. Once again, the team
member had another chance to collect evidence to attack me. I am so
frustrated and hurt by this event.
I feel that most of time the problem is not accent but trust. Just as Daisy
mentioned that they “just pick the one that you can't argue”. |
d****y
发帖数: 2180 | 18 很有意思。
露。
【在 e*******u 的大作中提到】
: 以我老对敌斗争的经验，楼主是遇到对手了，人家挑你的刺，就是为了坏你的事，可不
: 是为了帮你改进英语。一般对这种挑衅有两种方式。第一，楼主要客观评价一下自己的
: 口语，如果还可以，平时和病人，同事领导交流没问题，那么，那个人绝对是无理取闹
: ，你可以抓住这点整他，可以让你信得过的病人和家属替你说话，你的领导因为听过你
: 的口语，好坏他们呢心里有数，这样，你就可以反击了，你那个同事的诬告就会被揭露。
: 如果，楼主口语的确很差，那要小心了，口语即使全职加工，每个大半年不会有进步，
: 男孩进步更慢，有些国人连普通话都说不清楚，英语更改难。如果是这种情况，楼主可
: 以以退为进，主动找领导汇报，说意识到自己口语差，自己找人辅导，在同事批评会上
: ，一把鼻涕一把泪，感激涕零，下决心要求痛改前非，发自灵魂深处的感谢那位同事的
: 指正。一个有错就改的人，一般都会被留一条后路的。
|
d****y
发帖数: 2180 | 19 Well. It seems your team member was not happy because you have increased
her workload.
"that a patient wanted to know her pathology result."
Not sure if she's an inpatient or an outpatient. If it's a patient in
the hospital, maybe telling the patient the pathology result face to
face will be better than telling her over the phone?
and use
know
layman’s
accent”.
to
team
【在 c********g 的大作中提到】
: I just started working for several months but I have already met some
: patients who don’t want to be taken care of by foreigner clinicians and use
: accent as an excuse to switch to other clinicians.
: Last week, I got a message from nurse saying that a patient wanted to know
: her pathology result. I called her back and told her result using layman’s
: word. However, she said “I did not understand you because you had accent”.
: Then she called nurse again, saying that I have accent, and requested to
: speak with the team member who has problems with me. Once again, the team
: member had another chance to collect evidence to attack me. I am so
: frustrated and hurt by this event.
|
e*******u
发帖数: 15 | 20 好了，懂了，你的问题是怎样取得病人的信任，这个学问大了去了。口音是去不掉的，
但是，这不影响你取得病人的信任，我估计你要多自我介绍，多和病人及家属谈话。自
我介绍，自己的教育背景，科研背景，自嘲除了口音，其他的比别的大夫强。争取领导
支持，我老在国内时也遇到过类似情况，我老当时年轻，人家不让看，要找老大夫，我
们主任替我说了话，家属勉强接受，还好，我小手术做得还行，态度诚恳，解释也清楚
，很快病人和家属就接受了，有时候，病人之间还想回介绍，所以我日子好过了不少。
在这医院看过几次病，医生总是先握手寒暄，根据我的表情改变自己的表情，我觉得比
我亲妈还亲，即使，有时觉得诊断治疗不完美，也不好意思说。这个，国内训练医生是
大爷，这里医生是商人，不一样。 |
|
|
c********g
发帖数: 49 | 21 It was an outpatient.My team member did the pre-op for the patient.
You got the point. But I have no intention to increase her workload.It was
due to the patient.
If you were me, how would you deal with such a kind of situation?
【在 d****y 的大作中提到】
: Well. It seems your team member was not happy because you have increased
: her workload.
: "that a patient wanted to know her pathology result."
: Not sure if she's an inpatient or an outpatient. If it's a patient in
: the hospital, maybe telling the patient the pathology result face to
: face will be better than telling her over the phone?
:
: and use
: know
: layman’s
|
d****y
发帖数: 2180 | 22 For patients, you have to work extra to gain their trust. Remember when
we're interns and fresh graduates in China? We had the same trust issues.
Patients want to be seen by senior doctors, not someone just graduated.
Right?
Spend more time understanding the patients concerns, needs. Show your
professionalism. You'll have their trust eventually.
I feel that most of time the problem is not accent but trust. Just as
Daisy
mentioned that they “just pick the one that you can't argue”.
【在 c********g 的大作中提到】
: It was an outpatient.My team member did the pre-op for the patient.
: You got the point. But I have no intention to increase her workload.It was
: due to the patient.
: If you were me, how would you deal with such a kind of situation?
|
b*****u
发帖数: 289 | 23 If I had a chance to be resident, I would find a intern or a nurse as my
friends, so in some special circumstance, I could let me help me to explain
to patients. |
d****y
发帖数: 2180 | 24 If your team member saw the patient and did the pre-op, I think she should
be the one that call the patient, not you.
I was assuming that's your patient. Have you seen the patient before?
was
【在 c********g 的大作中提到】
: It was an outpatient.My team member did the pre-op for the patient.
: You got the point. But I have no intention to increase her workload.It was
: due to the patient.
: If you were me, how would you deal with such a kind of situation?
|
a****9
发帖数: 773 | 25 如果只是一个人抱怨，可能只是他/她的问题，你就不要太在意。
如果是N个人抱怨，你还是自己努力学习英语吧。一般program不会轻易开除人的，开除
了你，他们一时半会儿到哪里找人来替代你呢？抓紧时间improve your spoken
English proficiency, communication skills and relationship with team members
, and gain trust from the supervisors. 就好了。 |
d****y
发帖数: 2180 | 26 This is true for any working places.
explain
【在 b*****u 的大作中提到】
: If I had a chance to be resident, I would find a intern or a nurse as my
: friends, so in some special circumstance, I could let me help me to explain
: to patients.
|
n*******c
发帖数: 501 | 27 有口音是很自然的，首先不要妄自菲薄，即使有口音但如果语法情景使用得当也是英语，自己要有信心。想想广东人说普通话也有很强的口音，有时也会造成理解误会，但都是货真价实的中文。
其次也要正视自己的缺点，的确有时候会对病人的理解造成影响，可以在和病人谈话之前先自我解嘲一下，对自己的口音表示歉意（人其实都倾向于反对他人看法的，经常你这样说了，别人会觉得咦，口音不是很严重嘛，没问题啊），一般来说如果你先把自己狠狠攻击一顿，别人再攻击你力度就不强了。
得到病人的信任并不是很容易的，但保持一个professional attitude就能利于不败之地，我觉得如果碰到这样的病人不用争论你的口音是否影响你的competency，先礼貌的道歉（反正sorry也有遗憾的意思，并不一定表示你错）然后问他愿不愿意听你再多解释一下，show that you are willing to help，如果他执意要换人，表示尊重他的选择，再加上anything else I can do for you?如果真是难缠的病人，you can only do what you can，不一定能讨每个人欢心但如果你真的care病人，他们是知道的。
最后在领导眼里最重要的是I am willing to improve and I am working on it.不需要问你的team leader如何改进，因为他并没有相同的问题和经验，但可以有礼貌的问她的feedback（当着别人的面），这样如果他没有好话，别人会觉得他很MEAN而不会觉得你很差。
人都有缺点，但是一个认真虚心勤奋的人，别人很难攻击的。 |
c********g
发帖数: 49 | 28 Actually, we were taking care of the patient together at different shifts.
The patient just stayed in hospital for a couple days. I saw her one day or
two during her hospital stay. My team member saw her at hospital too.
【在 d****y 的大作中提到】
: If your team member saw the patient and did the pre-op, I think she should
: be the one that call the patient, not you.
: I was assuming that's your patient. Have you seen the patient before?
:
: was
|
b*****u
发帖数: 289 | 29 sometimes the ability to convert your enemy into your friend is more
important than USMLE score. |
d****y
发帖数: 2180 | 30 If you have fiends in the hospital, could be other residents, or nurses,
or even medical students, ask them to help you. For example, politely ask
the nurse that also have cared that patient to join your call with the
patient to explain the pathology result.
Since you know your team member already have some not friendly attitudes
towards you. She would be the last resort you want to seek.
shifts.
or
【在 c********g 的大作中提到】
: Actually, we were taking care of the patient together at different shifts.
: The patient just stayed in hospital for a couple days. I saw her one day or
: two during her hospital stay. My team member saw her at hospital too.
|
|
|
c*****d
发帖数: 50 | 31 反省一下自己是否偷懒了，最让人反感的是让别人干你的活（非特殊情况），其实口语
真的不那么重要，当然是个好的借口。勤快一些，替队友作几个出院，遇到麻烦的病人
抢着上。
【在 c********g 的大作中提到】
: 如果经常被 team member找茬说你英语有口音，和病人交流有问题并用病人的话来攻击
: 你，还把 communication当作issue 向上级汇报要求开会讨论，你会怎样有效反击？真
: 担心program 会因此作为开除的理由。
: 真心求教！
|
k**e
发帖数: 2728 | 32 my suggestion - does this only happen one time (the patient complains to
your team leader)? if yes, then take the lesson and be careful; if this
happened more than one time, is it possible for you to talk to the patients
face to face instead of over the phone? sometimes with accent it will be so
difficult to understand over the phone, but if face to face, with writing
and paperwork, it will dramatically smoothes out the conversation and
satisfy the patients' need for correctly understanding what you are trying
to tell them. this is one way of working extra hard to gain their trust and
etc. |
d****y
发帖数: 2180 | 33 恩。如果因为自己口语的问题有些病人开始不太信任而增加了队友的负担，那么你可以
在其他方面抢着
把工作做了，减少她在其他方面的活。 投桃报李，大家互相帮忙，一般人也就不会那
么计较了。 当然
如果碰到专门挑刺就另当别论了。
【在 c*****d 的大作中提到】
: 反省一下自己是否偷懒了，最让人反感的是让别人干你的活（非特殊情况），其实口语
: 真的不那么重要，当然是个好的借口。勤快一些，替队友作几个出院，遇到麻烦的病人
: 抢着上。
|
e*******u
发帖数: 15 | 34 自己组里多交几个朋友，自己要低调，本着找靠山的心态，只要组里还有人替你辩护一
下，就没事。program踢人是常发生的，要小心。 |
f*****w
发帖数: 1451 | 35 赫赫,你说的真让我身临其境的感觉,当时我在国内做医生,也和你差不多,加上我本来毕
业时年纪就小,毕业比我迟两三年的都比我大,所以病人很多都不待见我。不过想想也能
理解，病人来医院看病，是把自己命掌握在别人手里，当然自己得为自己负责了。
而且我觉得表情和态度也很重要，如果你显得怯生生地，没有自信，病人更不相信你。
通过这次OB我也发现，美国人从小的教育就让他们本身自信，处事成熟，自然，泰然自
若。有一个高中生，就为了有OB的经验好未来申请大学，那个样子比我还放松，还自然
，和病人自我介绍也大方得体的很。而我们则容易拘束，紧张。
【在 e*******u 的大作中提到】
: 好了，懂了，你的问题是怎样取得病人的信任，这个学问大了去了。口音是去不掉的，
: 但是，这不影响你取得病人的信任，我估计你要多自我介绍，多和病人及家属谈话。自
: 我介绍，自己的教育背景，科研背景，自嘲除了口音，其他的比别的大夫强。争取领导
: 支持，我老在国内时也遇到过类似情况，我老当时年轻，人家不让看，要找老大夫，我
: 们主任替我说了话，家属勉强接受，还好，我小手术做得还行，态度诚恳，解释也清楚
: ，很快病人和家属就接受了，有时候，病人之间还想回介绍，所以我日子好过了不少。
: 在这医院看过几次病，医生总是先握手寒暄，根据我的表情改变自己的表情，我觉得比
: 我亲妈还亲，即使，有时觉得诊断治疗不完美，也不好意思说。这个，国内训练医生是
: 大爷，这里医生是商人，不一样。
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s******n
发帖数: 2279 | 36 我个人觉得如果你已经混进去了，通过PD主治的面试了，说明你的口语应该是过关的，
而且有人在这个问题上做文章，关键看主治的综合印象了，业务好英语差和业务英语都
差，是不一样的吧
拿口音说事很搞笑，那么多印度医生有几个没有口音的，但印度人词汇量大且准确，又
不结结巴巴，关键是多练，如果你把ER,HOUSE里面的一集集口语练下来，复读机练，甚
至老美MD的临床讲座拿来练，不可能有问题的，当然，可以考虑参加些口语发音的培训
班或者家教 |
b****5
发帖数: 504 | 37 楼主这个时候千万不要fight back，服软认输吧，她可能也就不那么纠缠了。另外请英
语老师来陪练，我们这边是50美元/小时，现在不是省钱的时候。可以想象如果再被告
几次，你真的很难再呆下去了，so do it fast. |
p*****1
发帖数: 330 | 38 zan 这个回复。
露。
【在 e*******u 的大作中提到】
: 以我老对敌斗争的经验，楼主是遇到对手了，人家挑你的刺，就是为了坏你的事，可不
: 是为了帮你改进英语。一般对这种挑衅有两种方式。第一，楼主要客观评价一下自己的
: 口语，如果还可以，平时和病人，同事领导交流没问题，那么，那个人绝对是无理取闹
: ，你可以抓住这点整他，可以让你信得过的病人和家属替你说话，你的领导因为听过你
: 的口语，好坏他们呢心里有数，这样，你就可以反击了，你那个同事的诬告就会被揭露。
: 如果，楼主口语的确很差，那要小心了，口语即使全职加工，每个大半年不会有进步，
: 男孩进步更慢，有些国人连普通话都说不清楚，英语更改难。如果是这种情况，楼主可
: 以以退为进，主动找领导汇报，说意识到自己口语差，自己找人辅导，在同事批评会上
: ，一把鼻涕一把泪，感激涕零，下决心要求痛改前非，发自灵魂深处的感谢那位同事的
: 指正。一个有错就改的人，一般都会被留一条后路的。
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d****2
发帖数: 831 | |
l*********o
发帖数: 3091 | 40 你是不是在中部红脖子州
去加州就没事了那里对口音更tolerat |
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m***T
发帖数: 11058 | 41 我觉得你既然能通过面试，说明PD或你的program已经认可你的口语，大可不必因为这
个烦恼。如果只有这一个病人抱怨，或许不是太大的问题，但应该引起你的重视，想清
楚问题到底出在哪儿？是自己的口音还是意思表达的不太清楚。即使病人明确指出是口
音问题，其实事实上也不一定。因为很多时候不是口音本身，而是发音不准。
如果你那个同事是美国人，建议你和她（他）好好谈谈，弄清楚对方想法，为什么对你
会有意见，但一定不要有想反击的态度。Communication is the key，不只是language
itself，更多的时候是communication skill。 |
x**c
发帖数: 1435 | 42 I am a social worker and face up the challenges daily like you. My offcie
used to received complaints here and there from my clients and co-workers
during the first couple of years. I belive it is a blending effort, you can
improve your spoken english and educate people that you have knowledge and
skills to offer and hard working foreign professionals make US the leading
place in the world. You can remind your coworker it takes time to improve
just like her non-English speaking great grandma from Africa or Europe had
to speak broken Enlgish to get by at first. Lastly remmber even native
speakers misunderstand each other. I am you support here, you have people.
【在 c********g 的大作中提到】
: 如果经常被 team member找茬说你英语有口音，和病人交流有问题并用病人的话来攻击
: 你，还把 communication当作issue 向上级汇报要求开会讨论，你会怎样有效反击？真
: 担心program 会因此作为开除的理由。
: 真心求教！
|
x**c
发帖数: 1435 | 43 Practice talking in plain language forget about the big words. There are
many families I work with dont understand "big words". Watch talk shows and
English chat boards to learn how every- day people talk.
【在 c********g 的大作中提到】
: 如果经常被 team member找茬说你英语有口音，和病人交流有问题并用病人的话来攻击
: 你，还把 communication当作issue 向上级汇报要求开会讨论，你会怎样有效反击？真
: 担心program 会因此作为开除的理由。
: 真心求教！
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g****i
发帖数: 2269 | 44 suggest you to see a speech pathologist/speech therapist. 他们多数是给stroke
病人恢复发音，以及swallowing eval。 有一部份人可以做language correction的。
这和ESL不一样，他们不会教你语法和句型。而是纠正你发音的口腔肌肉的运用方法。
【在 c********g 的大作中提到】
: 如果经常被 team member找茬说你英语有口音，和病人交流有问题并用病人的话来攻击
: 你，还把 communication当作issue 向上级汇报要求开会讨论，你会怎样有效反击？真
: 担心program 会因此作为开除的理由。
: 真心求教！
|
j******1
发帖数: 138 | 45 首先，不要退缩，那个同事有问题。说实话，我有次订机票，是个老印，我差点想骂
他。他的口音让人无法忍受，我的英语这麽滥，他的很流利，我还是忍不住想骂他，不
明白为啥中国人老被人挑口音的问题。后来我火了，因为听不懂他念的号码，我说你能
不能一个字一个字的慢慢念。事后，我虽然还是觉得老印着麽浓的口音很讨厌，但是那
个人在整个将近1小时的电话中，没有任何不耐烦，沮丧，或者别的什麽情绪表现出来
，非常稳当。这点让我佩服，换了我，和你一样，心里很受影响。
欲加之罪，何患无词？！前面的帖子说得对，稳住千万不要发火，反而要气定神闲。
在那个会议之前在心里把自己先骂个狗血淋头，然后去开会，这样啥话，啥情形都能应
付。那个同事说完，你要马上很诚恳的表示你已经对他的意见认真地考虑了，并且请了
家教老师来去除自己的口音，也表示自己在工作中希望同事们能够随时随地指正自己发
音不对的地方，为了能够和病人更好的沟通，为了能够不辜负领导当初给的工作机会，
为了很多很多，你什麽样的努力都不为过，你也愿意作出这样的努力。反正啥煽情说啥
，要说的深刻，感人，我就不信老白们铁石心肠。人都一样。你的话语要说的让那个同
事觉得这样做有些过分，人服软的时候还是可爱的。
第三，给病人汇报之前先说如果有什麽问题，任何时候打断都可以，你可以解释，直
到他听得懂。病人不都是那麽没有同情心的。慢慢的建立很多事。
第四，想象最差最差，被辞掉，不是一样的生活，啥事有了心理准备就不慌了。
祝好运！ |
