l********l 发帖数: 122 | 1 我上传了venture card的statement 后,他们发邮件告诉我说mails 已经reserve了。
我仔细一看,我上传了10万miles,他们只给reserve了5万,就打电话去complain, 他
们说是他们失误了,但是没办法改了,还一个劲道歉,What the hell!!!
这种情况怎么处理,还能找谁去complain,他们居然就道个歉就完了?我看网上对他们
的抱怨挺多的。 不甘心被他们这么捉弄。 |
z***9 发帖数: 696 | 2 how to see the miles? I did not see any
Your registration form and airline rewards statement were accepted, and your
Capital One® VentureSM miles have been reserved. We'll apply them to
your account as soon as you spend $1,000 on your new Venture card in the
first 90 days.
We'll send you an e-mail when we apply your matching miles to your Venture
account. |
l********l 发帖数: 122 | 3 会发邮件告诉你的,但是这个之前最好自己打电话确认一下.
他们的customer service实在太差了,如果不是因为这个里程, 建议大家不要用他家,刚
查了一下网上的抱怨一大堆.
your
【在 z***9 的大作中提到】 : how to see the miles? I did not see any : Your registration form and airline rewards statement were accepted, and your : Capital One® VentureSM miles have been reserved. We'll apply them to : your account as soon as you spend $1,000 on your new Venture card in the : first 90 days. : We'll send you an e-mail when we apply your matching miles to your Venture : account.
|
z***9 发帖数: 696 | 4 website says reserved, but did not receive any email since then. any problem
? called but they did not tell me. |
l********l 发帖数: 122 | 5 不知道呀,我当初打电话问到底reserve了多少,他们死活不告诉我,让我等email,
结果昨天晚上等到了,发现只给match了5万, 打电话给他们问,他们就非常傲慢的道
歉,说不能再改了。
不知道别人是否也有这个问题,还是就我自己。
problem
【在 z***9 的大作中提到】 : website says reserved, but did not receive any email since then. any problem : ? called but they did not tell me.
|
f*****j 发帖数: 806 | 6
还没收到注册email的飘过。。。。。
【在 l********l 的大作中提到】 : 不知道呀,我当初打电话问到底reserve了多少,他们死活不告诉我,让我等email, : 结果昨天晚上等到了,发现只给match了5万, 打电话给他们问,他们就非常傲慢的道 : 歉,说不能再改了。 : 不知道别人是否也有这个问题,还是就我自己。 : : problem
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