ATTENTION
Just for anyone out those that try to load Serve at FD and fail due to
either
1. Attempted to load a 2nd $500 load (bad mistake given what we know)
2. Didn't realize that someone else maybe 10 minutes before you loaded $500
to Serve (not your fault)
You have to make sure when the transaction at FD fails that you ask the FD
cashier to swipe your debit card again in order to have the $500 refunded to
your debit card and that should clear up the FD POS system when this occurs.
This is probably the step that most people that are out $500 are failing to
do. Now I'll be honest and say I got lucky when I failed both times because
the supervisor on duty asked me to reswipe my DC after each time and my
funds were refunded. When you then check your balance at OV or Vanilla VGC,
you will see a transaction that the $500 was indeed debited from the account
followed by a transaction that the $500 was credited back to the account.
I think FD's POS system needs an update to warn cashiers of a failed
transaction to ask the customer to reswipe their debit card in order to
return the funds onto the card. This is a dangerous game that FD is playing
and I can see them get into major trouble for screwing around and not
returning people's funds. http://www.flyertalk.com/forum/manufactured-spending/1199432-se
