l*****n
发帖数: 5018 | 1 I placed the order on 9/12 as a new customer. Then got an email said more
information needed. So I called and answered questions about my credit
history. I was told the order will be processed. Yesterday got another email
said this was the last day to provide information. Called again, an agent
looked through my order for over 20 mins, then call was disconnected. Third
call, I was told someone was working on my order. Forth call, the agent can'
t help me and transfer me to somewhere else. Then I was told my order looked
okay. Today my order was cancelled.
Tried to call sales department again, but my order was cancelled. Without a
valid order number, I can't get to an agent.
Tried to reorder, the refer link from Citi was gone. I guess because I used
it last time.
Any one has experience with this situation? Help please! | d******n
发帖数: 1713 | 2 这么多鸟语，看着烦哈呵呵 你丫能不能用大陆语简明扼要一下哈呵呵?
email
Third
can'
looked
a
【在 l*****n 的大作中提到】
: I placed the order on 9/12 as a new customer. Then got an email said more
: information needed. So I called and answered questions about my credit
: history. I was told the order will be processed. Yesterday got another email
: said this was the last day to provide information. Called again, an agent
: looked through my order for over 20 mins, then call was disconnected. Third
: call, I was told someone was working on my order. Forth call, the agent can'
: t help me and transfer me to somewhere else. Then I was told my order looked
: okay. Today my order was cancelled.
: Tried to call sales department again, but my order was cancelled. Without a
: valid order number, I can't get to an agent.
| y****i
发帖数: 17878 | 3 contact citi and get permission to buy phone at AT&T store
follow the instructions and submit documents
email
Third
can'
looked
a
【在 l*****n 的大作中提到】
: I placed the order on 9/12 as a new customer. Then got an email said more
: information needed. So I called and answered questions about my credit
: history. I was told the order will be processed. Yesterday got another email
: said this was the last day to provide information. Called again, an agent
: looked through my order for over 20 mins, then call was disconnected. Third
: call, I was told someone was working on my order. Forth call, the agent can'
: t help me and transfer me to somewhere else. Then I was told my order looked
: okay. Today my order was cancelled.
: Tried to call sales department again, but my order was cancelled. Without a
: valid order number, I can't get to an agent.
| z****2
发帖数: 1618 | 4 不愧是老余。
理解能力和讲解能力都很惊人～
【在 y****i 的大作中提到】
: contact citi and get permission to buy phone at AT&T store
: follow the instructions and submit documents
:
: email
: Third
: can'
: looked
: a
| l*****n
发帖数: 5018 | 5 Thank you.
Sorry I can't type Chinese.... |
|
