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Money版 - Amazon的order消失求助,东西寄了charge post了就是看不到订单了
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相关话题的讨论汇总
话题: your话题: account话题: 订单话题: password话题: enter
进入Money版参与讨论
1 (共1页)
n***d
发帖数: 3749
1
很奇怪,大概过程是amazon账号被认为存在安全问题,所以删除了所有Nov. 26号及以
后的订单,取消了pending order, 然后让我5小时后恢复账号。
但是这些订单有的已经邮寄了,因为收到了shipping email, 相应的信用卡也charge了
,但是order detail里已经没有了,也看不到tracking number,联系亚麻两次了,两
次都是模板回复reset and recover your account, 但是这些订单就是消失在账号里面。
由于不是下到自家,非常需要订单的tracking号。不知道各位大神有啥好的方法没有啊
Recent changes to your Amazon.com account
Inbox
x
[email protected]
Tue, Nov 27, 4:23 AM (3 days ago)
to me
Hello,
We believe that an unauthorized party may have accessed your account. To
protect your information, we have:
-- Disabled the password to your account.
-- Reversed any modifications made by this party.
-- Canceled any pending orders.
Please allow 5 hours for these actions to take effect.
After 5 hours, you will be able to reset your password and regain access to
your account. On the Sign In page, select "Forgot password?" and follow the
instructions. After you enter your email or mobile phone number, you will
receive an email or SMS message containing a personalized link. Click the
link and enter your new password.
If you have any trouble resetting your password, call Customer Service at:
Customers within U.S. and Canada: 1-888-280-4331
International customers: 1-206-922-0880
You will also need to:
-- Re-enter your complete payment method information the next time that you
place an order.
-- Re-enter any addresses that you recently added to your account.
-- Check your subscriptions, if you have any. You may need to update them.
We do not know how this person got your sign-in information because that
happened away from our websites. Some techniques include using malicious
software to capture a user's keystrokes, trying common passwords, and
sending fraudulent emails that request account information (known as "
phishing").
To learn more about safe online shopping, visit the "Security & Privacy"
section of our Help pages.
Sincerely,
Account Specialist
Amazon.com
p****l
发帖数: 581
2
你这个账户有没有链接信用卡,或者用信用卡下单?
n***d
发帖数: 3749
3
连接了10来张信用卡,就是信用卡下单的。

【在 p****l 的大作中提到】
: 你这个账户有没有链接信用卡,或者用信用卡下单?
p****l
发帖数: 581
4
这不就简单了。凡是对不上的,直接dispute信用卡,这个卡以后别再亚麻用就是,没
啥损失啊。
i******6
发帖数: 1943
5
查邮件,亚麻发货邮件里有tracking
l**y
发帖数: 2103
6
真心劝你一句,别代购了,AM 现在都很紧张,你这直接下单到医生仓库,赚的是白菜
钱,操的是白粉心。真的AM 把你账号跟医生关联直接关掉你以后都很难再在AM 上买东
西了。
唉,特地登陆账号上来嘱咐你几句。
1 (共1页)
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