f**h
发帖数: 782 | 1 7月底,我的KOHLS.COM账户被HACK了,不是CHARGE CARD的账户.对方先下了一单,直接发
了confirmation到我的邮箱,然后又下了一模一样的一单,这次从名字到地址全改成了对
方的.接连收到几封电邮,分别是账户信息更改和charge card的alarm,因为超过limit了.
log in到kohls.com能看到第一单,第二单看不到,但是在charge card的账户上看到
pending了两单.打电话给kohls charge,取消了那两单.我问得很清楚,需要我做啥,对方
回答不用管,他们会take care,说会refund被fraud的到我的账户.
接下来一直没买过东西,直到上个星期有30%off 想给娃买些衣服,checkout让核对信用
卡信息.又打电话,才告诉我,那张卡report lost,但是从来没给我寄过新卡. 之前没寄
卡我还想着可能是没hack到信用卡这头所以没换.
issue了新卡,说几个星期会收到.急着买东西,就让charge card那边帮忙,能不能给个临
时的code减30%off, 被踢到kohls.com,让他们解决.kohls那边电话下单,我已经解释得
很清楚了,我没有valid card在手上,新卡还没寄出来.rep操作了半天,居然还是用我的
旧卡下单,当然不成功,又踢回charge卡. 反正就踢来踢去,打了2天,每次40分钟.
总之,最后是charge这边把旧卡的alarm给消除了,但是自己没法下单,得让kohls的人下.
然后让人目瞪口呆的事情发生了.电话下单我就想确认yes2you的rewards还能拿到,对方
说没问题,只要用我的邮件地址link了rewards#就一定能拿到,她和我确认reward号码,
发现根本不是我的,进一步发现和我的邮件地址link的用户名,shipping address都不是
我的! 但是我自己在kohls.com的账户里看到的是完全吻合的信息. 她核对了我的生日
和SSN后4位,都能确认我的身份,就是和她系统里的不一样.我问她看到的是谁,地址是哪
个,她说不能讲,只能把我可能用过的全报给她听,看有没有能对上的.结果是全对不上.
后来manager授权把另外一个人的名字地址去掉,换成我的.难道kohls的系统有完全不同
的两套,customer和内部的,还不能及时match,所以我能看到的不一定就是他们file上的
?2个多月了都不能更换新卡,即使已经标注Lost,还必须客户自己打电话才能figure out
.至于fraud,都有对方的名字和地址了,结果就是wipe信息了事. | k**i
发帖数: 10191 | 2 原来如此...
去年年中时,几个老印因为大批量拦截KOHLS用户的YES2YOU REWARDS被捕。总价值几百
万美元；他们自己消费了几十万，剩下的都低价卖出去。。。 | o******6
发帖数: 9458 | | f**l
发帖数: 4396 | 4 多谢提醒
了.
【在 f**h 的大作中提到】
: 7月底,我的KOHLS.COM账户被HACK了,不是CHARGE CARD的账户.对方先下了一单,直接发
: 了confirmation到我的邮箱,然后又下了一模一样的一单,这次从名字到地址全改成了对
: 方的.接连收到几封电邮,分别是账户信息更改和charge card的alarm,因为超过limit了.
: log in到kohls.com能看到第一单,第二单看不到,但是在charge card的账户上看到
: pending了两单.打电话给kohls charge,取消了那两单.我问得很清楚,需要我做啥,对方
: 回答不用管,他们会take care,说会refund被fraud的到我的账户.
: 接下来一直没买过东西,直到上个星期有30%off 想给娃买些衣服,checkout让核对信用
: 卡信息.又打电话,才告诉我,那张卡report lost,但是从来没给我寄过新卡. 之前没寄
: 卡我还想着可能是没hack到信用卡这头所以没换.
: issue了新卡,说几个星期会收到.急着买东西,就让charge card那边帮忙,能不能给个临
| s*******1
发帖数: 11216 | 5 Pat pat mm懒人以前网上没注册成功YES2YOU REWARDS。就一直没弄。
上月去店里买了100多刀老公上班用的西裤领带啥的。收银问有没有YES2YOU REWARDS。
想想1年才消费几次。就说没空弄。话说在收银那里是不是可以注册这个reward? | s*******1
发帖数: 11216 | 6 哇，现在啥都偷。
【在 k**i 的大作中提到】
: 原来如此...
: 去年年中时,几个老印因为大批量拦截KOHLS用户的YES2YOU REWARDS被捕。总价值几百
: 万美元；他们自己消费了几十万，剩下的都低价卖出去。。。
| j****l
发帖数: 1710 | 7 yes。
【在 s*******1 的大作中提到】
: Pat pat mm懒人以前网上没注册成功YES2YOU REWARDS。就一直没弄。
: 上月去店里买了100多刀老公上班用的西裤领带啥的。收银问有没有YES2YOU REWARDS。
: 想想1年才消费几次。就说没空弄。话说在收银那里是不是可以注册这个reward?
| D**Y
发帖数: 117 | 8 http://archive.jsonline.com/news/crime/couple-accused-of-scamming-kohls-cash-rewards-program-out-of-300000-b99551444z1-320815861.html
A New Jersey couple is charged with stealing more than $300,000 in
merchandise by defrauding the Kohl's Cash rewards program.
Pavan Gurram and Vanaja Gattupalli, who are originally from India, are
charged with 10 counts of mail fraud. Each count carries a maximum penalty
of 20 years in prison if they are convicted.
Gattupalli has been released on bail, but Gurram remains behind bars in
Wisconsin. Gurram has offered to put up $100,000 in bail, but prosecutors
from the U.S. attorney's office in Milwaukee are opposing his release,
saying he is a flight risk back to India. A bail hearing is set for next
week.
Gurram's attorney, Michael Cohn, did not return a call for comment.
Kohl's Cash is a loyalty program that gives customers $10 gift cards when
they spend $50 at the store or online.
The Menomonee Falls retail chain's program has been highlighted by Wisconsin
Gov. Scott Walker as he runs for president. Walker says he was able to get
a sweater for $1 using the rewards program.
According to the court documents, the investigation was opened by the FBI
after customers complained to Kohl's that they were not able to redeem cash
rewards certificates they had received. For instance, a couple reported in
November that they were supposed to have $550 in cash rewards. Their account
showed only $3, according to the complaint.
Records searches revealed the rewards from thousands of cards were claimed
by a computer belonging to Gurram, according to the complaint.
Investigators allege that the couple used cash benefits from more than 7,000
customers between June 2014 and March 2015, using the money to buy
merchandise or getting cash by selling the cards to businesses that resell
gift cards.
Gurran moved "significant sums of money" to bank accounts in India,
according to court documents.
Kohl's Cash program generates a large number of certificates. During the
period of the suspected fraud, Kohl's issued about 4 million rewards cash
certificates per month.
FBI agents think the defendants seized the Kohl's Cash certificate numbers
by using an automated computer process that "located, identified and
provided certificate bar code and PIN numbers for rewards cash certificates
in a sequential manner."
Kohl's loss prevention team tested the FBI's theory and was able to create
an automated process to generate cash rewards numbers and then do a balance
inquiry on the website. Using that process, the team was able to get both
the certificate number and the current balance for about 3,000 Kohl's Cash
certificates — in less than an hour.
A spokeswoman from Kohl's did not immediately return messages for comment. | k**i
发帖数: 10191 | 9 嗯,去年KOHLS活动期间,我买了一个几百刀的扫地机器人,结果都没有收到KOHLS
YES2YOU的POINTS.
不过我也很懒，没有联系客服。
【在 s*******1 的大作中提到】
: 哇，现在啥都偷。
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