a****n
发帖数: 18 | 1 【 以下文字转载自 JobHunting 讨论区 】
发信人: amzncn (amzncn), 信区: JobHunting
标 题: Amazon Risk Investigator-Chinese Speaking
发信站: BBS 未名空间站 (Tue Jul 2 22:56:37 2013, 美东)
我们仍然在招人，上次贴过了，由于这个职位需要的headcounts很多，所以长期都有效
。唯一有变化的是，我们现在接受opt。所以感兴趣的同学，给amazontrmscn@gmail.
com写信投简历。
http://www.amazon.com/gp/jobs/222555/
Risk Investigator - Chinese Language
US, WA, Seattle • Job ID 222555 • Amazon Corporate LLC
Job Description
Amazon.com is seeking dedicated, hardworking, analytical candidates with a
proven track record of performance and results-oriented thinking, to join
the Risk Investigations Team. Candidates will be responsible for a wide
range of duties related to the investigation and elimination of online e-
commerce fraud. Ideal applicants will have experience in the eCommerce space
, previous fraud experience, and experience succeeding in a customer-driven
workplace. All candidates will be analytical and capable of succeeding in a
fast-paced team environment.
The Risk Investigator position relies on judgment to plan and accomplish
goals and will work under very limited supervision of the Manager.
Individual problem-solving and analytical skills are used to authenticate
customers and complex transactions and accounts. Nearly all decisions are
expected to be made independently with little to no guidance and a high
degree of accuracy.
The Risk Investigator will be required to engage in frequent written and
verbal communication with department management, risk analysts, risk
engineers, other company associates and third-parties to accomplish goals.
They may also be required to contact customers by phone and email.
Productivity, quality assurance & timely delivery of individual tasks/
projects will be evaluated along with the overall contribution to the
development of the functional unit.
Basic Qualifications
24/7/365 availability, including willingness to work on weekends, and
outside of the "standard" work day.
Experience with Microsoft Office, including Outlook, Word, and Excel
Experience with customer service and/or finance related work
Verbal and written fluency in Mandarin Chinese
Preferred Qualifications
Ability to compose a grammatically correct, concise and accurate written
response.
Interpersonal skills, with the ability to communicate complex
transactional issues correctly and clearly to both internal and external
customers.
Clear, crisp and proactive documentation of operational procedures
required to tackle known risk related patterns.
Problem solving skills
Demonstrated ability to analyze problems logically
Self-disciplined, diligent, proactive and detail oriented
Time management and organizational skills
Proven ability to work in fast paced dynamic environments where
decisions are made without compromising on customer experience and financial
losses.
Demonstrated analytical and problem solving skills, including the
ability to recognize non-obvious patterns.
Prior knowledge of the anti-money laundering risk mitigations procedures.
Demonstrated positive, results oriented attitude.
Team player capable of learning and sharing knowledge in global team
environment.
Ability to effectively manage time, and individually prioritize multiple
tasks of competing priority
Ability to maintain high levels of confidentiality and data security
standards
Demonstrate flexibility to work overtime hours as per business
requirement
Experience in payments & banking domain is strongly preferred. | a****n
发帖数: 18 | |
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