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发帖数: 1114 | 1 You have to fight for your right. It is much better than being silent.
Sample 1:
"Dear xxx,
Thanks for contacting ESPN.
Last night, ESPN's mobile web site posted an offensive headline
referencing
Jeremy Lin at 2:30 am. The headline was removed at 3:05 am. We are
conducting a complete review of our cross-platform editorial procedures
and
are determining appropriate disciplinary action to ensure this does not
happen again. We regret and apologize for this mistake.
Sincerely,
Jaime
ESPN Viewer Response
--------------- Original Message ---------------
How insensitive and ignorant can you be to make a mistake like that?"
Sample 2:
"Dear ***
Reference CAS-1239600-JBNKKL
Thanks for contacting us.
I understand that you were unhappy with comments made by Jeremy Clarkson
about synchronised swimming as you found them to be offensive.
These comments weren't made through BBC output, and although we note
your
strong feeling on the matter we can't comment on this matter further.
Nevertheless I appreciate your concerns therefore please be assured that
I’
ve registered your complaint on our audience log. This is a daily report
of
audience feedback that’s made available to many BBC staff, including
members of the BBC Executive Board, channel controllers and other senior
managers. The audience logs are seen as important documents that can
help
shape decisions about future programming and content.
Thanks once again for taking the time to contact us.
Kind Regards
Terry Hughes
BBC Complaints
www.bbc.co.uk/complaints
NB This is sent from an outgoing account only which is not monitored.
You
cannot reply to this email address but if necessary please contact us
via
our webform quoting any case number we provided." |
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