m********t
发帖数: 13072 | 1 【 以下文字转载自 ebiz 讨论区 】
发信人: bluefantasy (bluefantasy), 信区: ebiz
标 题: AAdvantage Account Suspended
发信站: BBS 未名空间站 (Thu Oct 2 15:32:01 2014, 美东)
昨天收到的邮件，我做了些考古，回复说是出给自己的朋友，今天收到他们的回复说跟
他们的记录不符合，要broker的信息，但是我也确实没有broker的信息，除了Mitbbs
ID。账户里还有20多万点，全作废有点可惜，请问我应该如何做？是否有希望保留账户
和点数？
Dear xxxxx,
My name is Linda Kennedy, and I am an analyst with American Airlines. One of
my responsibilities is investigating possible instances of fraud,
misrepresentation, and violations of the General AAdvantage Program
Conditions. Today, I’m writing you about your AAdvantage account # xxxxxx.
We have reason to believe that one or more of the transactions listed below
violate one or more of the AAdvantage program conditions. This includes, but
is not limited to, prohibition of purchase, sale, or barter of mileage
credit and or award tickets. As a result, American Airlines has suspended
your AAdvantage membership privileges and may terminate your account as a
result of our findings. We are in the process of completing the
investigation into this matter, and I would like to hear the events as they
occurred from your perspective. Please respond to this message by October 8,
2014 with complete and accurate information regarding the activities listed
below:
1. xxxxx, 2013 – 1 55K mileage award – 1 passenger
Required Information:
Passenger name
Origin and destination cities on the travel itinerary
Purchaser name (individual, company and/or website), including:
· Copy of any advertisements to which you responded offering to purchase/
broker the use of your AAdvantage miles
Purchaser contact information, such as:
· Mailing address
· Email address
· Telephone number
· Website profile name
Your statement fully disclosing the details surrounding the sale/barter
transaction referenced above
Copy of all communication between yourself and the purchaser
Documentation that you received payment
2. xxxxxxx, 2013 – 1 55K mileage award – 1 passenger
Required Information:
Passenger name
Origin and destination cities on the travel itinerary
Purchaser name (individual, company and/or website), including:
· Copy of any advertisements to which you responded offering to purchase/
broker the use of your AAdvantage miles
Purchaser contact information, such as:
· Mailing address
· Email address
· Telephone number
· Website profile name
Your statement fully disclosing the details surrounding the sale/barter
transaction referenced above
Copy of all communication between yourself and the purchaser
Documentation that you received payment
3. xxxxxx, 2012 – 1 67,500 mileage award – 1 passenger
Required Information:
Passenger name
Origin and destination cities on the travel itinerary
Purchaser name (individual, company and/or website), including:
· Copy of any advertisements to which you responded offering to purchase/
broker the use of your AAdvantage miles
Purchaser contact information, such as:
· Mailing address
· Email address
· Telephone number
· Website profile name
Your statement fully disclosing the details surrounding the sale/barter
transaction referenced above
Copy of all communication between yourself and the purchaser
Documentation that you received payment
To protect and retain the integrity of the AAdvantage program, it is vital
that firm action be taken as a result of any violation of the AAdvantage
Program Conditions, whether intentional or not. Failure to respond
completely and accurately by October 8, 2014 will result in the termination
of your AAdvantage membership and all its benefits, including all remaining
AAdvantage miles in your account and any unused tickets issued from it.
Please understand that our overall motivation is to preserve the benefits of
the AAdvantage program, rather than to take punitive action against
individuals. To that end, it’s not unusual for us to release the AAdvantage
account suspension once we receive all the detail we request and reconcile
it with the results of our investigation. We hope to hear from you soon. |
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