S******l
发帖数: 14311 | 1 最后一个BB的gateway,还是以出事结束。buyer收到laptop后说lcd有问题，怀疑是包装，运输造成的。我已经答应他寄回来，refund。请神医们说说怎么办？ claim FedEx 还是 gateway?
下面是buyer的来信。
包子答谢。
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Hi - while I was very happy that my computer arrived this morning...imagine
how dismayed I was to see that it arrived in a box with NO packing materials
- the ONE little blow up bag you put in there popped. I was even more
dismayed and disappointed when I fired it up only to find the LCD display
shot...the computer fires up initially, but the screen then ge | k****n
发帖数: 8684 | 2 not big cow
claim fedex first, no harm and free to try.
then claim BB with receipt, maybe return/rebuy
finally send to Gateway for free repair/replacement | S******l
发帖数: 14311 | 3 谢谢老相好。包子奉送。
【在 k****n 的大作中提到】
: not big cow
: claim fedex first, no harm and free to try.
: then claim BB with receipt, maybe return/rebuy
: finally send to Gateway for free repair/replacement
| c*****t
发帖数: 2691 | 4
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I feel Fedex won't cover it, the laptop still works.But if u can get the
buyer to stick to the broken package story, maybe.
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this won't work either, as 1. the receipt is long invalid; 2. Even u r 小舅
子 of BB manager, u do not know the new batch has i5 as well.
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this is prob. the only way, 自服
maybe there is another option, give the buyer some
【在 k****n 的大作中提到】
: not big cow
: claim fedex first, no harm and free to try.
: then claim BB with receipt, maybe return/rebuy
: finally send to Gateway for free repair/replacement
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