e***l 发帖数: 6493 | 1 真相在61楼。谢谢关注!
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哈哈
想看detail的,就加砖加瓦吧!
到了50楼,给真相。 |
l********9 发帖数: 831 | |
z**r 发帖数: 365 | 3 搞了半天,又发包子又摇旗呐喊的,一点细节没有,太没营养了吧。 |
e***l 发帖数: 6493 | 4 想看detail的,就加砖加瓦吧!
到了50楼,给真相
【在 z**r 的大作中提到】 : 搞了半天,又发包子又摇旗呐喊的,一点细节没有,太没营养了吧。
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m*h 发帖数: 462 | |
i******4 发帖数: 20643 | |
l******t 发帖数: 12659 | 7 detail
pai
【在 e***l 的大作中提到】 : 想看detail的,就加砖加瓦吧! : 到了50楼,给真相
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n**********8 发帖数: 389 | 8 顶,求细节。
【在 e***l 的大作中提到】 : 想看detail的,就加砖加瓦吧! : 到了50楼,给真相
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c*********k 发帖数: 20696 | 15 re
【在 i**8 的大作中提到】 : 围观
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D*******g 发帖数: 2281 | |
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t********f 发帖数: 1964 | |
w******r 发帖数: 3156 | 19 looking forward
【在 e***l 的大作中提到】 : 想看detail的,就加砖加瓦吧! : 到了50楼,给真相
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o**r 发帖数: 808 | 25 ding
【在 e***l 的大作中提到】 : 想看detail的,就加砖加瓦吧! : 到了50楼,给真相
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a*****n 发帖数: 14370 | 36 re
【在 e***l 的大作中提到】 : 想看detail的,就加砖加瓦吧! : 到了50楼,给真相
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p****8 发帖数: 4158 | 41 pai
【在 e***l 的大作中提到】 : 想看detail的,就加砖加瓦吧! : 到了50楼,给真相
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l******t 发帖数: 12659 | 42 up
【在 p****8 的大作中提到】 : pai
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c*******e 发帖数: 712 | 43
【在 e***l 的大作中提到】 : 想看detail的,就加砖加瓦吧! : 到了50楼,给真相
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l**********r 发帖数: 1807 | 44 pai
【在 e***l 的大作中提到】 : 想看detail的,就加砖加瓦吧! : 到了50楼,给真相
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w**********8 发帖数: 4112 | 50 50楼 记号
【在 e***l 的大作中提到】 : 想看detail的,就加砖加瓦吧! : 到了50楼,给真相
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p*******2 发帖数: 2480 | 52 re
【在 e***l 的大作中提到】 : 想看detail的,就加砖加瓦吧! : 到了50楼,给真相
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w******2 发帖数: 2429 | |
w****y 发帖数: 29 | 54 How to 反击?
【在 p****8 的大作中提到】 : pai
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e***l 发帖数: 6493 | 55 晚上发布detail,请耐心等待,呵呵
【在 w**********8 的大作中提到】 : 50楼 记号
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G*******s 发帖数: 10605 | 56 brick
【在 e***l 的大作中提到】 : 晚上发布detail,请耐心等待,呵呵
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l******t 发帖数: 12659 | 57 还以为你已经写入txt文件,过来就帖呢
【在 e***l 的大作中提到】 : 晚上发布detail,请耐心等待,呵呵
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e***l 发帖数: 6493 | 61 谢谢各位朋友关注!
下面是此CASE的detail:
Amazon investigator resolved this claim on Sunday, January 1, 2012
Your Re-presentation:
Sunday, December 25, 2011 The buyer ordered HP TouchPad Wi-Fi 32 GB 9.7-
Inch Tablet Computer from me on November 30. This product is not an android
tablet. My description did NOT state it is an android tablet, either. The
buyer must have known this before he placed the order. I sent him the right
product, which was the same as what he ordered and as what I described.
Before the buyer requested the return, he contacted me saying that he could
not turned on the tablet. I have emailed him quite a few times to help him
by providing some suggestions to make it work. I also admitted to accept
return without his cost if he still had problem in turning it on. I even
sent him a pre-paid label for him to return. But I also told him that if I
found the returned item is working and does not have the problem as he
stated, I will charge him 15% restocking fee and shipping fee. After quite a
few days, he did not return it to me by the required date. Instead, he just
requested returning the item with the reason 'Different from what was
ordered' and the comments 'i wanted an android device the HP is very hard to
navigate'. I emailed him the same return policy as I told him previously.
He replied saying 'I finally got the volume to work', so the touchpad
actually works well and does not have any problem. Now he opened this A-z
claim saying 'that the tablet is not holding a charge and had other problems
with the volume'. The buyer is surely lying. The item I sent to him is
brand new factory sealed and it must have a new charger. Actually he used
the charger to charge the touchpad, as his first email stated. He also told
me 'I finally got the volume to work'. What are 'other problems'??? Actually
no problems at all. Judging from what we have communicated, the item I sent
to him was truly as described, was the right item as he ordered, and was
working (not defective). The buyer just used it for a couple of weeks and
did not like it, so he wanted to return it. Obviously, he is trying to find
some ARBITRARY and FICTIONAL excuses to return the product, which is very
unfair, unreasonable and unacceptable. As I told him, if the item is not
defective, I would not accept return because he already opened and used it.
If I take it back, it will affect my reselling it significantly. On the
other hand, in almost all US retailer stores, a customer cannot return any
non-effective computers or tablets after 14 days from purchase date, no
matter whether the customer has opened it or not. This buyer requested
return on December 16, which was the 16th day from his order date. And he is
returning a working non-defective item that was factory sealed but opened
by him just because he did not like it after trial use. He is trying to
abuse Amazon's return policy to make unreasonable and unfair return. In one
word, the product I sent to him is as described, is the right product he
ordered, is working well. I will not accept unfair and unreasonable return
because of the buyer's FICTIONAL excuse.
Claim Type:
Items not as described
Subreason:
Wrong
Buyer Comments:
cust trying to return the hp tablet, he wanted an android tablet.cust states
says that the tablet is not holding a charge and had other problems with
the volume. Per seller emails that they will not take it back due to it
being the wrong item the cust wanted and that it has been opened. cust wants
to return and get money back for it
Your Policies:
View your refunds and returns policy
Claim Items:
1/1 HP TouchPad Wi-Fi 32 GB 9.7-Inch Tablet Computer
Shipping Address:
irvens l. cerisier
9500 west rd
apt. 2307
houston, tx
US 77064 |
d*****r 发帖数: 3762 | |
h****o 发帖数: 3406 | |