s**m
发帖数: 1564 | 1 I bought a used phone from this evil seller using "Buy it now" on e-Bay.
Turned out this evil seller did not mail all accessories (extra new
batteries, etc) advertised in pictures and description. Also he did not
mention a word about the phone beaten-up cosmetic condition and it was
impossible to tell from pictures. I emailed him nicely about missing
accessories (thinking he might forget them) and said the condition was not
as described but I can take it as long as he sends remaining accessories. He
admitted those were listed but he didn't mail those things because those
things didn't hold much charge or didn't work. He arrogantly refused to
solve the problem and made several contradicting lies. I was pissed off by
his attitude and told him to either send me those things or accept return or
do partial refund so I can buy the missing accessories myself. He asked for
extra shipping fee again or restocking fee for return (I pay the return
shipping cost). Those fees were not mentioned at all in listing. I told him
I would leave negative feedback if issue was not resolved. He notified ebay
about me planning to leaving negative feedback. Without understanding the
issue, ebay notified me I cannot do so to request return or partial refund.
After a few days, I went ahead to open a case and left him a negative
feedback. Apparently he notified eBay again and the feedback was removed.
Good thing is that eBay ruled the seller was at fault and final decision is
in my favor. So i can just return the item without paying restocking fee. I
will lose return shipping fee though. Also it wasted me so much time and
delayed my schedule and plan.
Now I wonder if I can leave negative feedback again? How should I do that
without have feedback cancelled? Should I consult with eBay? |
s**m
发帖数: 1564 | 2 just read another post
http://www.mitbbs.com/article_t/ebiz/34328457.html
in that case, ebay issued returning shipping label (or seller did so through
eBay). Why I didn't receive such label?
Also how to prevent the worst scenario (return package was delivered but
seller denied so eBay won't refund) mentioned in that case?
He
【在 s**m 的大作中提到】
: I bought a used phone from this evil seller using "Buy it now" on e-Bay.
: Turned out this evil seller did not mail all accessories (extra new
: batteries, etc) advertised in pictures and description. Also he did not
: mention a word about the phone beaten-up cosmetic condition and it was
: impossible to tell from pictures. I emailed him nicely about missing
: accessories (thinking he might forget them) and said the condition was not
: as described but I can take it as long as he sends remaining accessories. He
: admitted those were listed but he didn't mail those things because those
: things didn't hold much charge or didn't work. He arrogantly refused to
: solve the problem and made several contradicting lies. I was pissed off by
|
d*****e
发帖数: 3868 | 3 下次记住了，啥也别说，上去就留neg feedback。等着seller来找你即可。 |
d*****e
发帖数: 3868 | 4 在ebay要找大一点的seller买，至少出问题处理起来professional，差几块钱确实还不
够麻烦的呢 |
g********d
发帖数: 19244 | 5 请讲国语
He
【在 s**m 的大作中提到】
: I bought a used phone from this evil seller using "Buy it now" on e-Bay.
: Turned out this evil seller did not mail all accessories (extra new
: batteries, etc) advertised in pictures and description. Also he did not
: mention a word about the phone beaten-up cosmetic condition and it was
: impossible to tell from pictures. I emailed him nicely about missing
: accessories (thinking he might forget them) and said the condition was not
: as described but I can take it as long as he sends remaining accessories. He
: admitted those were listed but he didn't mail those things because those
: things didn't hold much charge or didn't work. He arrogantly refused to
: solve the problem and made several contradicting lies. I was pissed off by
|
s**m
发帖数: 1564 | 6 thanks. i bought from this buy because it is bundled with extra battery etc.
actually the buy-it-now price was higher than the price even after
factoring in the accessories from big sellers
and what is the best strategy now? how to prevent seller lying about receipt
of returned package? can i leave negative feedback again after receiving
refund?
【在 d*****e 的大作中提到】
: 在ebay要找大一点的seller买，至少出问题处理起来professional，差几块钱确实还不
: 够麻烦的呢
|
d*****e
发帖数: 3868 | 7 不放心的话，退回去的时候买个签名。
feedback不能再留了 |
b*********4
发帖数: 3542 | 8 charge back cc directly
teach him a lesson
etc.
receipt
【在 s**m 的大作中提到】
: thanks. i bought from this buy because it is bundled with extra battery etc.
: actually the buy-it-now price was higher than the price even after
: factoring in the accessories from big sellers
: and what is the best strategy now? how to prevent seller lying about receipt
: of returned package? can i leave negative feedback again after receiving
: refund?
|
d******y
发帖数: 11545 | 9 靠，楼上的说点靠谱的吧。
这种情况我去年也遇到过，找ebay开case吧，item not as described. ebay会给你一
个label return给seller，然后你的钱就回来了。 |
HQ
发帖数: 19201 | 10 然后没有签名，然后钱没了
如果总价超过250，你说的已经是一点都不靠铺了。
【在 d******y 的大作中提到】
: 靠，楼上的说点靠谱的吧。
: 这种情况我去年也遇到过，找ebay开case吧，item not as described. ebay会给你一
: 个label return给seller，然后你的钱就回来了。
|
d******a
发帖数: 3976 | 11 LOL
【在 HQ 的大作中提到】
: 然后没有签名，然后钱没了
: 如果总价超过250，你说的已经是一点都不靠铺了。
|
s**m
发帖数: 1564 | 12 eBay did not provide return label. ebay told me to provide tracking # within
a number of days.
should i ask ebay for return label?
【在 d******y 的大作中提到】
: 靠，楼上的说点靠谱的吧。
: 这种情况我去年也遇到过，找ebay开case吧，item not as described. ebay会给你一
: 个label return给seller，然后你的钱就回来了。
|
w********t
发帖数: 5586 | 13 版上卖手机的多了。。。 自己犯病要去医院看。。
就当涨经验好了。。 |
