ebiz版 - Amazon Return 30-day Policy |
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s**m 发帖数: 1564 | 1 Amazon's return policy is "within 30 days of receipt of shipment".
Is it:
1. Request return within 30 days?
2. Ship it back within 30 days?
3. returned item is received by seller within 30 days?
A dropshipper bought something from me and used another real buyer's address
as shipping address. The real user wanted to return it so the dropshipper
wanted to return it to me. I authorized the return but the item was not
returned in time. Dropshipper said it was delivered to me on 7/10 (40 days
after real buyer received it. And I went for vacation before this date.).
Dropshipper provided an invalid tracking so I cannot verify it.
What should I do?
Can I reject the refund? Would Amazon stand by my side if dropshipper
initiated charge back (or the percentage of chance that I win the case)?
Thanks. | l**y 发帖数: 2103 | 2 应该是1,只要30天内request 就可以了,然后buyer 有30天的时间寄给你。
不过你这样有点憋屈,要是我一开始就不会authorize return。我记得Amazon 是不允
许dropship的,有政策(谁给verify 一下?)。dropshipper 应该自己承担退货的风
险而不是转嫁给你。 | s**m 发帖数: 1564 | 3 ding.
Help please, anyone?
address
[发表自未名空间手机版 - m.mitbbs.com]
【在 s**m 的大作中提到】 : Amazon's return policy is "within 30 days of receipt of shipment". : Is it: : 1. Request return within 30 days? : 2. Ship it back within 30 days? : 3. returned item is received by seller within 30 days? : A dropshipper bought something from me and used another real buyer's address : as shipping address. The real user wanted to return it so the dropshipper : wanted to return it to me. I authorized the return but the item was not : returned in time. Dropshipper said it was delivered to me on 7/10 (40 days : after real buyer received it. And I went for vacation before this date.).
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