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J**S
发帖数: 25790 | 1 关于今早TD的PRICE ERROR。
Please wait while we find an agent to assist you...
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Tiger Direct : Thank you for contacting us today, how may I assist you?
E: ין
E: hi
E: you have a problem
E: seems you canceled my orders. why?
Tiger Direct : I do apologize for the inconvenience.
E: that's not cool
Tiger Direct : Let me check it.
E: how do you intend to solve this problem you have?
Tiger Direct : Thank you for waiting. Upon checking unfortunately we
cancelled the order due to price error.
Tiger Direct : I do apologize for the inconvenience.
E: why?
E: how does that make sense?
Tiger Direct : Item is no longer available.
E: so how do you want to sovle it?
Tiger Direct : If you want you can replace order with comparable item.
Tiger Direct : Please call our product specialist to find comaparable item
for your order. You can reach them at 800-800-8300 extension 1800.
E: yes
E: i don't want to
E: i want what i ordered
Tiger Direct : I do apologize item no longer available.
E: but i placed order
E: and got email to confirm it
Tiger Direct : I do apologize but item will be no longer available.
E: how about the other items?
E: i placed 3 orders
E: I would like what i ordered
E: this is feaud
E: fraud
Tiger Direct : I apologize but item encountered mis advertisement. In the
event a product is listed at an incorrect price or with incorrect
information due to typographical error or error in pricing or product
information received from our suppliers, TigerDirect.com shall have the
right to refuse or cancel any orders placed for product listed at the
incorrect price.
E: where is my money?
E: I would like my money back
E: Should i call American express now to dispute this $#@$ up company
Tiger Direct : Charges is only a pre authorization hold.
E: release it now
E: PAYPAL INC SAN JOSE
Type Temporary Transactions $12.59
Pending Expand transaction for Transaction date: Pending PAYPAL INC SAN JOSE
Type Temporary Transactions $29.14
Pending Expand transaction for Transaction date: Pending PAYPAL INC SAN JOSE
Type Temporary Transactions $22.27
Tiger Direct : yes.order was cancelled. Please wait for 3 to 5 business days
for the clearing process.
E: i want it now
E: RELEASE THE FUNDS
Tiger Direct : That is not possible. We do not get any money on your account
.
E: you took my $$$$$
E: fraudulent transacations
Tiger Direct : I do apologize for the inconvenience.
E: I don't think you are
Tiger Direct : Is there anything else I can assist you with?
E: yes
E: I'd like to chat with the VP of humans
E: Is Robert Leeds working today?
Tiger Direct : No.
Tiger Direct : I apologize for that.
E: Lonny Paul
E: he around?
Tiger Direct : Today is weekend. They are not available.
E: how about Michael Amkreutz ?
E: ?
E: hello?
Tiger Direct : I do apologize but they are not here.
E: Kevin Shirley
E: can you add him to the chat
E: Maryel ?
E: how about Michael Craig?
E: Jason Silber working today?
E: maybe Michael Clifford?
E: I think Deneke O'Reilly is working
E: or my old friend Jared Neuman, good times
E: or his boss Jeff Strawhun
Tiger Direct : I do apologize but today is weekends.
E: me and Tiffany Shull go way back, sold me my first car
Tiger Direct : Probably all of them is not around.
E: did Michael Delgado fix the website yet?
E: if Gerry Diaz wants to sell, he should fix his CS
E: why is Chris Lagergren working so hard on SEO when TG can't fix site?
E: Maryel ?
Tiger Direct : I apologize but I am just a new agent here.
E: that's nice
E: can i speak with your boss?
Tiger Direct : Please hold.
Tiger Direct : I am sorry but my supervisor is on the meeting right now.
E: please pull him or her out of the meeting
E: we need to speak
Tiger Direct : Are you willing to wait?
E: give me a gift card
E: A compensation for the lack of service
Tiger Direct : Please give me a moment while I look into that for you.
Tiger Direct : We can only give you $10 for compensation.
E: can you make it $20?
Tiger Direct : Let me check
E: Thank you
Tiger Direct : I do apologize but we can only provide $10
E: ok
E: how do you give it to me?
Tiger Direct : One moment.
Tiger Direct : You will receieve an email from us regarding on gift card. It
will process within 3 to 5 business days.
E: could it be now
Tiger Direct : No. I alkready sent a request for the $10.customer
satisfaction gift card.You will receive it within 24 hours to your e-mail.
E: 'ok. thank you for your help | y*******4
发帖数: 3837 | | J**S
发帖数: 25790 | 3 牛是牛，
但是两个小时$10就满意了。呵呵。
【在 y*******4 的大作中提到】
: lol awesome!
| t***u
发帖数: 20182 | | r*******1
发帖数: 2894 | | s******1
发帖数: 4987 | 6 这人估计成天和客服打交道，对他们头头的名字如数家珍 | N**k
发帖数: 3584 | | w******d
发帖数: 5839 | | j***i
发帖数: 1041 | | t*******8
发帖数: 3940 | |
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