v*******i
发帖数: 1007 | 1 一个光头买家，10天前买了个东西。交易完我就收到paypal的提示，让我别寄，说有可
能是unauthorized transsaction, 说要调查了再寄。因为钱被hold了，我这里也
refund不了。我就等啊等。上周五收到了email，说it要chargeback. 我就打电话给
paypal 问怎么办。Paypal说帮我refund.今天一早，收到paypal的信，it chargeback
成功了，并收了我20的chargeback fee. 这20真收得冤啊！我在ebay选了cansel
transaction, 如果被it拒绝，还要损失fvf。大牛们遇到这种情况都是怎么避免损失的
啊？ |
|
s******3
发帖数: 7297 | 2 Eveil在Paypal上chargeback
信息如下
Brent Miller WUCON
11923 NE Sumner St
# B--178003
Portland, OR 97220-1054
United States
========
4月份的一个交易 金额不到100
今天被paypal chargeback
关键是USPS的tracking 可能时间太长啥信息也没有了
以前也碰到过chargeback 都是把tracking信息发过去就赢了
谁有经验 请问这种该怎么办？ |
|
c********g
发帖数: 15629 | 3 有个技术问题：就是如果告诉对方我要chargeback了，对方是否能采取什么手段使
chargeback失败？呵呵。
我的意思是：如果医生怎么都能chargeback成功的话，应该给对方一个最后通牒，否则
会产生一系列本来可以避免的连锁麻烦。 |
|
c*******y
发帖数: 1038 | 4 similar case for a printer. buyer asking to return after 2 months, says 1
function does not work and epson was not helping. He also asked me whether
he can do chargeback since he paid with amex card.
Here is paypal's reply. Basically paypal does not cover if amex rule in
buyer's favor which is always the case.
==============
Hello Cutie Baby,
As you know, we have been using the information you provided to dispute a
chargeback filed against the transaction detailed below. Despite our best
efforts... 阅读全帖 |
|
j******8
发帖数: 746 | 5 buyer 向银行chargeback。 UPS显示东西寄到了buyer地址，而且buyer发邮件询问如何
退货，但后来没有退货，反而要chargeback。
亚马逊说银行决定批准chargeback， 说我提供的证据不足。请教如何处理，多谢。 |
|
e*******s
发帖数: 1979 | 6 Titie:
Immediate Attention Required: A-to-z Guarantee Claim against Amazon.com
order
Content:
Hello from Amazon.com.
We are writing regarding Order XXX. We note that you have provided only a
partial reimbursement for this order. In this situation, a partial
reimbursement is not appropriate because it does not address the cause for
which this claim was filed.
Please note the refund should be processed taking the product's original
price, in this case xxxx.
In cases where the merchandise is return... 阅读全帖 |
|
s**********a
发帖数: 277 | 7 当心CC chargeback. 我赢了paypal case但买家有开了chargeback. 结果还是全额退款
, 而且买家不用寄回. paypal 对chargeback 很无力. 他需要从信用卡公司拿回扣, 信
用卡公司只对他的客户好, 和你没有半毛钱关系. 但后来多次电话,paypal补偿了一半. |
|
i****h
发帖数: 3161 | 8 The buyer has filed a chargeback with his or her credit card company stating
that the buyer did not authorize the payment.
The credit card company has reversed the payment, and we've placed a
temporary hold on the funds while we review this case. If this transaction
is covered by protection against unauthorized payments, we'll lift the
temporary hold and restore the funds to your account. If the transaction is
not eligible, we'll return the funds to the buyer or the rightful owner.
For this tran... 阅读全帖 |
|
j*****e
发帖数: 11116 | 9 支付宝怎么不能chargeback，不能chargeback谁还用它，还有什么保护。
即使不管能不能chargeback，你用一个不是银行的系统付钱，对方也已应该用一个不是
银行的系统，对吧 |
|
P******r
发帖数: 1342 | 10 首先，朋友们联合起来，不要被这些法律问题吓倒。
1.信上说要求我们取消dispute不是因为"they filed bankruptcy so creditors
should stop collecting debt"，而是说我们的chargebacks are improper and/or
fraudulent；事实上我们的chargeback确实成立因为东西没有收到；
2.公司提交破产后，不能continuing collecting debt是真的。但问题是，dispute信
用卡算不算是collecting debt。
reference：http://www.mastercard.us/support/transaction-dispute.html
Mastercard说允许dispute这类。
事实上对我们来说，chargeback是针对银行的，而银行才是要去找merchant collect
debt。
3.如果大家注意信用卡上的merchant信息，你会发现很多charge是MHA UK的，并且没有
此公司的确切信息。我还查不到这个公司的信息。但是大家要清楚一点，... 阅读全帖 |
|
a**********1
发帖数: 2720 | 11 之前买Mac送了一张itune的gift card（非实体卡），价值100刀。自己平时不用，就在
ebay上甩卖，后来一个香港的买家拍下了。就把gift card的code发送了过去。然后就
从paypal收到了100刀的付款。暗自窃喜，第一次在ebay卖东西就这么顺利。
可是几个月之后，麻烦来了。付款方的信用卡公司接到持卡人的dispute claim，声称
该笔支付是未授权支付, 直接投诉到paypal，paypal启动了dispute程序。我按照要求
就把和买家的email交流发给了dispute center. 但是结果却大大出乎意料。付款方的
信用卡公司以该发货行为没有物理地址（physical address）为由，扣回了100刀的付
款。经过多次交涉，paypal声称对此也无可奈何，要求我支付100刀的付款。以下是
paypal给我的最新的邮件。请教大家，碰到这种情况怎么办？投诉到BBB或者其他救济
渠道？实在不想为100刀去打官司。。。
PS：以后大家在ebay上卖电子gift card要很小心，ebay对于物理方式寄送和电子方式
寄送有着严格的区分。
--------... 阅读全帖 |
|
z****l
发帖数: 5282 | 12 ☆─────────────────────────────────────☆
allanwang111 (四裤全输) 于 (Tue Mar 13 11:42:11 2012, 美东) 提到:
之前买Mac送了一张itune的gift card（非实体卡），价值100刀。自己平时不用，就在
ebay上甩卖，后来一个香港的买家拍下了。就把gift card的code发送了过去。然后就
从paypal收到了100刀的付款。暗自窃喜，第一次在ebay卖东西就这么顺利。
可是几个月之后，麻烦来了。付款方的信用卡公司接到持卡人的dispute claim，声称
该笔支付是未授权支付, 直接投诉到paypal，paypal启动了dispute程序。我按照要求
就把和买家的email交流发给了dispute center. 但是结果却大大出乎意料。付款方的
信用卡公司以该发货行为没有物理地址（physical address）为由，扣回了100刀的付
款。经过多次交涉，paypal声称对此也无可奈何，要求我支付100刀的付款。以下是
paypal给我的最新的邮件。请教大家，碰到这种情况怎么... 阅读全帖 |
|
s**********e
发帖数: 888 | 13 在eBay上卖了个手机，buyer付钱后，收到paypal来信说是unauthorized，要review，
让我不要ship。这个review两周了都没完成，buyer急了，直接chargeback了，但是我
发现chargeback的钱比buyer付的钱多十几块，给paypal打电话，客服说因为当时buyer
付的是印度卢比，因为汇率变动，所以chargeback的金额就变了。请问客服说的是真的
吗？就是汇率损失？还是是其他的费用？有知道的给俺回一下吧，谢谢了。 |
|
y****i
发帖数: 394 | 14 【 以下文字转载自 ebiz 讨论区 】
发信人: yuanyi (yuanyi), 信区: ebiz
标 题: 信用卡公司判没有return的buyer赢，难道发财良机到了？
发信站: BBS 未名空间站 (Mon Jan 28 15:10:34 2013, 美东)
寄出几百块钱的东西后buyer几次reroute package到不同的fedex store，收到后，
paypal说拥护file chargeback，以为是普通骗子file unauthorized chargeback我没
在意，因为常有。没想到几十天后的今天paypal把钱拿走了，说是
buyer file的是not as describe case，所以没有保护，信用卡公司判buyer赢，他们
也没有办法。 问他们是哪家信用卡公司买几百块钱的东西不用return就返钱，paypal
也不肯告诉我。 真想知道这是哪家信用卡公司，那大家不就都可以不用上班了，天天
坐在家里发财，整个美国的网上business 不就全down了？
这种reroute的buyer一般是unauthorized chargeback啊... 阅读全帖 |
|
n*********e
发帖数: 25274 | 15 【 以下文字转载自 ebiz 讨论区 】
发信人: biolocustter (lulu), 信区: ebiz
标 题: 急问，在ebay上买了个iphone4s结果收到以后打开是铁块，怎么办
发信站: BBS 未名空间站 (Sun Apr 8 20:56:36 2012, 美东)
哭。。。第一次在ebay上买这么贵的东西就被骗了，以下是卖家的回复，看样子是死活
不认账了，已经去ebay投诉和去paypal dispute了，不知能不能把钱要回来呢，请各位
大侠指点啊。
"You were contact by another member and trying to defraud me and ruin my rep
. I had the item packed and sent by a third party (staples). Please do not
threaten me and ... 阅读全帖 |
|
v***a
发帖数: 23651 | 16 我在AMEX开的chargeback, item not received
然后看到paypal里开了case
现在paypal里给我来一个
Step 7 - Case closed
The chargeback case is closed because there is insufficient evidence to disp
ute the chargeback.
怎么办 |
|
k****t
发帖数: 12697 | 17 建议大家CALL/CHAT with overstock. with many such complaints, it will be
brought up to the management and hopefully they will do something.
Any way, return before the 30 days mark. If you can not return, file dispute
/chargeback with CC. Hit them with $30 to 50 chargeback fee even CC denies
your chargeback.
请板主MARK 下面的贴, 那图DISPUTE 时有用别删了. (30% BANNER)
http://www.mitbbs.com/article0/PhotoGear/32286245_0.html |
|
s**********s
发帖数: 7387 | 18 不行就chargeback. paypal处理chargeback一般只看签名，如果是INS，只要买家没有
签收，chargeback一定赢。如果是SNAD，只要退货以后卖家确实签收了（不必本人），
cb也是一定赢的。至于什么掉包之类的逻辑信用卡公司是不管的，paypal也不会管。 |
|
p***e
发帖数: 29053 | 19 【 以下文字转载自 ebiz 讨论区 】
发信人: biolocustter (lulu), 信区: ebiz
标 题: 急问，在ebay上买了个iphone4s结果收到以后打开是铁块，怎么办
发信站: BBS 未名空间站 (Sun Apr 8 20:56:36 2012, 美东)
哭。。。第一次在ebay上买这么贵的东西就被骗了，以下是卖家的回复，看样子是死活
不认账了，已经去ebay投诉和去paypal dispute了，不知能不能把钱要回来呢，请各位
大侠指点啊。
"You were contact by another member and trying to defraud me and ruin my rep
. I had the item packed and sent by a third party (staples). Please do not
threaten me and ... 阅读全帖 |
|
x5
发帖数: 27871 | 20 ☆─────────────────────────────────────☆
expert (老猫咪@毛毛的爹) 于 (Sat Mar 17 14:48:11 2012, 美东) 提到:
aperture ring是stuck的，完全松了，上网查了查是 75 Summarit的普遍情况
卖家是主动PM找我卖的。
几个小时前联系卖家 不鸟我
一般等几天爆？
是paypal CC付款的
-------update-------
收到回信
I had never noticed or felt the aperture ring had any issues. I fully tested the lens before I boxed it up and did
notice anything wrong. I have a concern returning the equipment sonce it has been out of my possesion for a
few days and do not know what it may have been subje... 阅读全帖 |
|
s********a
发帖数: 1680 | 21 1，价格高刷不过去？（假设卡的cl足够）
比一台2-3w的车贵的多东西多了去了，很多都可以刷卡啊。
2，stealer要赚finance？
全款买车的人有的是啊，都不卖？
3，刷卡商家有手续费？
那其他商家一样有啊。就算真是为这个，那可以跟顾客商量啊，假设顾客的卡有2%
cashback或更高，如果能全款刷卡（假设顾客全款买车打算），3w的车cb就是600，商
家的手续费也是600左右可能，大家可以商量一下怎么workout一下啊。
4，怕chargeback？
同1，那其他贵重的多的东西刷卡买的商家不怕chargeback？还是说就是打算卖一台黑
一台，卖了您就别打算退了就算有质量问题？ |
|
e**n
发帖数: 5876 | 22 CC chargeback.
另外你要这样想，GEARBEST买的是山寨垃圾货， 也就是一两个托在使劲吹。你看板上
的反馈， 拿到记录仪的那么多报告不稳定的，死机的。 到手也是垃圾，还不如
chargeback，换一家靠谱的店买。
your |
|
HQ
发帖数: 19201 | 23 其实可能大多数人需要认真读一下:
https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/
sell/ChargebackFAQ-outside#goto14
关键地方:
If a seller amicably resolves a PayPal dispute or wins a claim, is the selle
r covered against chargebacks?
Yes, if you amicably resolve a dispute through the Resolution Center, Paypal
will protect you 100% against any future claim, chargeback or bank reversal
the buyer may file for that transaction.
To be covered, however, the seller must honor agreements made with |
|
n*******4
发帖数: 6402 | 24 我是实在没收到，也没法打电话，给他们shoot了好几次email也没有任何回复，只好
chargeback了，幸亏PAYPAL的debit card还不错，很快就给我来信了
We have received your affidavit regarding the loss on your debit card
ending in **** and were able to issue a chargeback to the merchant, "1 SALE
A DAY LLC BROOKL." You should see a credit to your PayPal account within
one business day for the amount of $21.76 USD.
The merchant has 45 days to present PayPal with a rebuttal. Otherwise, we
have concluded our investigation. |
|
y***r
发帖数: 16594 | 25 As you know, we have been using the information you provided to dispute a
chargeback filed against the transaction detailed below. Despite our best
efforts, the buyer's credit card company decided in favor of the buyer.
Unfortunately, we do not control the outcome of the chargeback decision
reached by the buyer's issuing bank in a credit card transaction. By
accepting the terms of the PayPal User Agreement, you agreed to accept the
decision of the issuing bank as final and legally binding for th |
|
T1
发帖数: 4732 | 26 我碰到的几个evil都是asian。
上次那个跟我玩evil，最后自己被玩了哈哈，丫的直接file ebay chargeback，
我说好吧，你退货给我，我full refund。丫退的货给usps丢了，paypal review
了一下，reverse了chargeback，丫的财物两空，哭去吧，哈哈，这个是和asian交易的
最开心的一次经历。
机发挥，枪扫 |
|
g****g
发帖数: 310 | 27 cc chargeback多了不好，而且这东西也不值得用一次chargeback.
投诉paypal也没希望，paypal说要寄回去，寄回去的成本>>东西的价值。 |
|
s********a
发帖数: 1861 | 28 刚call 了amazon竟然都没有reason chargeback了。。
明显plan好的骗子啊～5/5/10买的~~6/4/10 chargeback |
|
I***8
发帖数: 1949 | 29 骗子也忒不专业了。 还没收到货就chargeback. 我的ipad都是过了40天才来
chargeback的。 |
|
h****x
发帖数: 1450 | 30 buyer charger back后，调查结果是The buyer closed the claim stating the
dispute was amicably resolved. Because the buyer is no longer stating the
claim is amicably resolved we have determined you are liable for this
chargeback. （这个就是前言不搭后语）
更可气的是The credit card company has charged PayPal a settlement fee for
this chargeback. In accordance with the terms of the PayPal User Agreement,
we have debited your PayPal account to cover this fee.
恩，一看账号，果然10刀没了。ebay的FVF也估计要不回来了，说是过了期限。
大家给些包子安慰一下吧。 |
|
u******s
发帖数: 3876 | 31 Dear unknonws,
As you know, we have been using the information you provided to dispute a
chargeback filed against the transaction detailed below. Despite our best
efforts, the buyer's credit card company decided in favor of the buyer.
Unfortunately, we do not control the outcome of the chargeback decision
reached by the buyer's issuing bank in a credit card transaction. By
accepting the terms of the PayPal User Agreement, you agreed to accept the
decision of the issuing bank as final and legally |
|
a****n
发帖数: 953 | 32 logic98 不是说被chargeback么？除了cc还有什么可以chargeback阿？ |
|
I***8
发帖数: 1949 | 33 paypal 不壮的不要卖这些东西。 chargeback 超过总额一定比例账户就会被喀嚓。
ipad chargeback rate 得有30%以上。不是一般人能玩的。 |
|
c*********7
发帖数: 19373 | 34 http://taxes.about.com/od/businesstaxes/qt/cardreporting.htm
Income received through credit and debit card transactions will be reported
to the Internal Revenue Service starting in the year 2011.
Banks and merchant services will report annual gross payments processed by
credit or debit cards to the IRS and to merchants. There's no word yet on
the format these information reports will take. I suspect the reports will
likely resemble the 1099 forms that report certain types of income. The law
does... 阅读全帖 |
|
x*******1
发帖数: 4787 | 35 qiu Ke Pu, my 骗子 file chargeback, and i did not know what is the
chargeback reason, so i simply give amz my proof of delivery |
|
d**j
发帖数: 23329 | 36 Hello xxxxx,
We're writing to let you know about a change to your PayPal account.
Starting 5/31/2011, money from payments you receive will be placed in a
pending balance for up to 21 days. By doing this, we're making sure that
there's enough money in your account to cover potential refunds or
claims.
Even though you can't access the money right away, please ship orders
quickly and communicate with your customers. After 21 days, you can
withdraw money from each payment as long as the customer has... 阅读全帖 |
|
I****8
发帖数: 5829 | 37 现在骗子学乖了。 都不 file unauthorized payment 了。
那些 file unauthorized payment 的骗子多纯洁啊。 一块砖头几本破书都能卖个好价
钱。
显的漏洞也没有太理会。刚才一个ebay seller告诉我，buyer给他filed chargeback
for 2 ipad2 "damaged, not as described". 我也开始担心了起来。目前还没有收到
chargeback.不过估计也快了。
还要到local去因为涉案数目有点大。 |
|
R********0
发帖数: 4134 | 38 木有记录s/n？
我现在保险买多一点，坏了理赔起来可能赚更多
显的漏洞也没有太理会。刚才一个ebay seller告诉我，buyer给他filed chargeback
for 2 ipad2 "damaged, not as described". 我也开始担心了起来。目前还没有收到
chargeback.不过估计也快了。
还要到local去因为涉案数目有点大。 |
|
S********t
发帖数: 4402 | 39 可能我多心了。刚才和buyer txt message.好像又没有什么问题。paypal account被好
几个小年轻用。不同的人买不同的东西。其中一个filed claim就是上面那个address.
我的等等看，有问题再来报告。暂时先把address去掉。
显的漏洞也没有太理会。刚才一个ebay seller告诉我，buyer给他filed chargeback
for 2 ipad2 "damaged, not as described". 我也开始担心了起来。目前还没有收到
chargeback.不过估计也快了。
还要到local去因为涉案数目有点大。
好几个小年轻用。不同的人买不同的东西。其中一个filed claim就是上面那个address
.我的等等看，有问题再来报告。暂时先把address去掉。 |
|
N********t
发帖数: 1259 | 40 我不得不说，科长的声音非常有磁性，是我听到的最好的声音，以后我会多给你打电话。
显的漏洞也没有太理会。刚才一个ebay seller告诉我，buyer给他filed chargeback
for 2 ipad2 "damaged, not as described". 我也开始担心了起来。目前还没有收到
chargeback.不过估计也快了。
还要到local去因为涉案数目有点大。
好几个小年轻用。不同的人买不同的东西。其中一个filed claim就是上面那个address
.我的等等看，有问题再来报告。暂时先把address去掉。 |
|
N****g
发帖数: 5246 | 41 保险公司忒喜欢你乐
木有记录s/n？
我现在保险买多一点，坏了理赔起来可能赚更多
显的漏洞也没有太理会。刚才一个ebay seller告诉我，buyer给他filed chargeback
for 2 ipad2 "damaged, not as described". 我也开始担心了起来。目前还没有收到
chargeback.不过估计也快了。
还要到local去因为涉案数目有点大。 |
|
b***n
发帖数: 13455 | 42 还有俩直接chargeback的, 还有一个老毛子,幸亏我先联系了一个月以前卖ipad给他的
医生, 不然又是一个chargeback
status |
|
a****s
发帖数: 2060 | 43 偶尔在ebay上卖点小东西，一共才10次左右。今天收到这封信，请告诉我为啥收到啊？
从来都是100%的P feedback啊。
We're writing to let you know about a change to your PayPal account.
Starting 9/26/2011, money from payments you receive will be placed in a
pending balance for up to 21 days. By doing this, we're making sure that
there's enough money in your account to cover potential refunds or claims.
Even though you can't access the money right away, please ship orders
quickly and communicate with your customers. After 21 days, you can withdraw
... 阅读全帖 |
|
k******6
发帖数: 1064 | 44 前段时间卖了台打印机，34LB的，买家收到后说SCANNER 下面的玻璃破了，FILE 了 A-
Z CLAIM, 要求退货换新的或退款。 这台打印机是存了N久的货，唯一的一台，没办法
换新的。
考虑到拿回来坏的也没用，就EMAIL 买家，给他$50 refund 算了。他没答复，我就当
他默认了，退了$50（可能是我心急了）。
买家过2天回复不答应拿$50 退款了事，要求退全额，货现在还在路上，却又收到他信
用卡的CHARGEBACK。
有了CHARGEBACK， A-Z CLAIM 就自动取消了，我想问一下我该怎么做，说实话，我不
想要被他动过的打印机，拿回来就亏大了。如果拒收会如何？
麻烦有经验的大牛提供好的建议，包子答谢。 |
|
k******6
发帖数: 1064 | 45
我明白，就是想学经验，以后如何遇到同样情况好处理，如果是坏了，我会找FEDEX 试
试。 我想多了解下A-Z CLAIM 和 CHARGEBACK 的情况，chargeback 就不在乎退不退
货了吗？ 如果他不退货，还可以拿回钱？那种情况我岂不是钱货两空？ |
|
k******6
发帖数: 1064 | 46 昨天收到AMZON 的信：
The issuer of the credit card used for order xxxxxxxxx has informed us that
the charge for this order is in dispute. The customer claims that the
merchandise was returned via UPS under tracking number xxxxxxxxxxxx. UPS
shows that it was delivered in Philadelphia, PA on October 5, 2011 and
signed for by MIA. The reason given for the return is that the merchandise
was damaged.
Please issue a refund via the Amazon Payments system, or reply to this email
explaining why no credit is due... 阅读全帖 |
|
h**********e
发帖数: 63 | 47 我9月份在ebay上卖了一件衣服共55刀，买家在阿根廷，寄出去一个月了，一周前买家
说没收到并给了negative feedback。因为usps不能tracking，所以我就写信说100%
refund money给他,希望能同意撤销差评，但是发了3~4封信买家都不回复
今天突然收到ebay的一个Case received:说买家要求信用卡退钱因为是未授权付款，让
我协助调查，请问该怎么办呢？
Email from eBay:
We were recently notified that one of your buyers filed a chargeback and
asked the credit card issuer to reverse a payment made to you on Sep 13,
2011.
The buyer claims that this purchase was made without authorization to use
the credit card. Their credit card issuer needs additiona... 阅读全帖 |
|
k******6
发帖数: 1064 | 48 Hello from Amazon.
We are writing to let you know we have removed your selling privileges,
canceled your listings, and placed a temporary hold on any funds in your
seller account. Any new selling accounts you open will be closed.
We took this action because your order defect rate (ODR) does not meet
Amazon’s performance target of less than 1%. The ODR metric is based on A-
to-z Guarantee claims, negative feedback, and chargebacks.
我收到了3个A-Z CLAIM, 结果是2个Claim Denied, 一个Chargeback. 这些buyer都是乱
来的，因... 阅读全帖 |
|
u***n
发帖数: 10554 | 49 We're writing to let you know about a change to your PayPal account.
Starting 11/14/2011, money from payments you receive will be placed in a
pending balance for up to 21 days. By doing this, we're making sure that
there's enough money in your account to cover potential refunds or claims.
Even though you can't access the money right away, please ship orders
quickly and communicate with your customers. After 21 days, you can withdraw
money from each payment as long as the customer hasn't filed a ... 阅读全帖 |
|
d********e
发帖数: 6814 | 50 Your account has been limited
----------------------------------------------------------------------
Dear XX,
We routinely review account activity in the PayPal system. When we reviewed
your account, we noticed that your activity violates some of the agreements
you have with us.
Because of this, we’ve limited your accounts and can no longer offer our
services to you. You’ll still be able to log in to view your transaction
history, but you won’t be able to send or receive money.
What’s the proble... 阅读全帖 |
|
