b*s
发帖数: 82482 | 1 The San Jose Mercury News reported, "In semiannual Reliability and Service
stories, PC World surveys 17,000 readers. In March 1996 the overall best
grades went to Apple, Compaq, Digital and HP. Apple had the top ranking in
both tech support courtesy and knowledge."
For the third consecutive year, Apple received top marks in for reliability
and service (PC Labs, PC World Magazine, 1997). Apple's customer support
staff received the highest possible ratings in technical knowledge,
courtesy, and fol |
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