W***n
发帖数: 11530 | 1 Daniel of Red Lion, PA on June 13, 2017
Satisfaction Rating
Honda CRV 2010 problem list: 85,000 replaced catalytic converter, 5 times
under normal maintenance had to replace 4 quarts of oil, replaced timing
cover, replaced a/c compressor, call Honda and all I got was "please call
your dealership". Every single issue I had has a safety notice attached to
it so obviously Honda realized it was a problem. Please stand by your cars.
Look at all these safety notices. Last recall for Honda CRVs was driver side
airbag randomly deploys. I had that replaced with the recall a couple
months ago. The customer rep says "oh you better get that replaced. Its
urgent". Well not that urgent if you tell me 7 years later. Anyways you lost
a long time customer. I also told a couple hundred people about my story
and plan on telling a couple hundred more.
David of Waynesville, MO on May 23, 2017
Satisfaction Rating
Had a safety recall concerning my light switch, seems the lights go off and
won't come back on. The dealer replaced the switch the first 2 times it
happened but I had to pay $199 the third time because they couldn't get
verification from corporate. I dealt with the corporate customer relations
for 7 weeks only to be told the dealer shouldn't have replaced without
corporate approval. Back and forth between the dealer and corporate everyone
pointing the finger. Very dissatisfied with customer relations and Honda
corporate in general. Very bad company to deal with. They seem to replace
defective parts with more defective parts and make the consumer pay for it.
Mary of Atlanta, GA on May 17, 2017
Satisfaction Rating
While driving I noticed the dashboard cluster (tachometer, speedometer, gas
gauge) were all at zero in my 2005 CRV. Dealer and Honda America both said
they hadn't heard of this happening with Honda vehicles. However, on
numerous Honda forums customers are reporting the issue with CRV and Civic
over several model years. What does it take for Honda to issue a recall? Has
anyone else had the issue? If so what was the final diagnosis?
Ravi of Newark, CA on May 12, 2017
Satisfaction Rating
I bought a new Honda CRV 2014 from a Honda Dealer in California. However,
last month, the air conditioner being of poor build quality developed a hole
in its body and stopped working. Given I am still under 3 years warranty
period, I reached out to closest Honda dealer and I was told that even the
evaporator of the air conditioner is not working. Finally, Honda only
covered the repair of the evaporator and I had to pay $700 for the condenser
repairs and another $300 for a rental car while my car was being serviced.
Honda is known for its reliability and durability of cars. I am really
disappointed with this experience with Honda and have lost confidence in the
brand.
Y. P. of Maple Shade, NJ on May 10, 2017
Satisfaction Rating
2015 Honda vibration & tire issue: Leased a brand new 2015 Honda CRV in
Florida in April of 2015 to move my belongings back home to New Jersey.
Since I purchased the CRV in hot, sunny Florida, the air conditioner was
running during my test drive so I was not aware of any vibration issue until
I got back home to New Jersey and stopped using my A/C. This is when I
became aware of the vibration while idling or waiting at a stop sign or
light. I also realized that you cannot feel it when either the heater or A/C
is on.
Nonetheless, after many calls to American Honda (their customer service is
the worst!) and being assigned a rep that was pretty much going through the
motions with no empathy whatsoever, they did a software update and replaced
my front headrests as per their second bulletin. I know it makes no sense,
but the headrest replacement was supposed to resolve the vibration issue.
They replaced them with "heavier" headrests. When I got my car back, the
vibration was actually worse! I called my assigned American Honda rep again
and he offered no further resolutions as they supposedly did all the could
do until they have a "fix" -- which I am still waiting for. Car is now
exactly 2 years old!
Fast forward to today, May 9, 2017. Oil light came on and I took SUV in for
the oil service. The service desk told me I had a B12 code which required an
alignment, oil change and tire rotation for a total of $204.00. I gasped
and reminded him I only came in for an express oil change for $40.00.
Eventually, I opted for just the oil change and tire rotation for $74.00. My
CRV currently has 24,500 miles.
When SUV was ready, Service guy informs me that ALL 4 tires are worn on the
inside and needed to be replaced ASAP and that an alignment needs to be done
as well! Again, another gasp... Are you kidding me? You can tell by the
mileage that this car is driven about 1000 miles/month (average; not
excessive) and the car is only 2 years old, so how is it possible that I
already need 4 new tires?! My lease is up in 1 year... why would I want to
put new tires on a car I will be returning soon?! Makes absolutely no sense
to me.
I have owned many new cars in the past and I have never had to replace the
tires on any of them within the first 2 years! My past 2 new cars were from
Nissan. I traded a 2013 Nissan Altima (that I loved) for this disappointing
CRV. I am seriously considering taking a loss and trading the CRV in before
my lease is up. I got a Honda because of their reliability, reputation and
the brand -- what a BIG mistake! I believe they use low quality parts and
materials and that is why I need new tires. Based upon my experience, I
would never recommend Honda to anyone. This is my first and my last Honda!!!
I am going back to Nissan! Not only did I buy a "lemon" from Honda, but the
customer service from American Honda also leaves a lot to be desired as
well! Very disappointed with the Honda brand!
Toni of Casper, WY on April 27, 2017
Satisfaction Rating
I bought this car (2010 Honda CRV) brand new with heated leather seats. It
was suppose to be my dream car at a pretty price of 30,000 in 2010. There
have been so many engineering flaws with this car starting with high oil
consumption. My Honda dealer did not take this seriously for years. Finally,
I researched it on the internet and found that in a Honda dealer in Oak
Lawn, Illinois did take it seriously and after much testing honored the
recall and had to replace the O rings. Then there is the screeching sound
when I start the ignition. Honda dealer says it is another engineering
problem and that it only makes that sound when starting a cold engine and
that if I turn it off and restart it will not make that sound. But still no
recall on that problem. Then recall on the airbags. Fine, they replaced them.
But I was recently in an auto accident where I did $5,000 in damages to the
front end of the car. I hit that steering wheel hard with my chest to the
point it knocked off my glasses and not one airbag was deployed. I am so
disappointed with this car and all its problems and expenses.
Sandra of Peekskill, NY on March 4, 2017
Satisfaction Rating
CR-V 2013 latch from rear door doesn't not work when temperatures goes below
40. I had to pay for the repair but I read a lots of complaints about the
same problem and lawsuits. This problem should have a recall. I would like
the refund because many received from the lawsuit!
Ben of Wilmette, IL on Feb. 24, 2017
Satisfaction Rating
Bought 2016 Honda CR-V in August 2016. Turns out to be less than expected.
Automatic transmission shifts ROUGH and HARD. Requires extreme force to
shift. Rear view camera and viewing screen malfunctions. Screen is "snowed
out" when outdoors is dark. Honda (Highland Park Illinois) refuses to repair
. Claims "this is normal". Would not recommend buying.
Sandy of Colts Neck, NJ on Feb. 23, 2017
Satisfaction Rating
Barely 1 year old car and tire pressure indicator has been on for almost the
entire time. Took it to dealer in the beginning twice and they said I had
put too much air in (really?). They adjusted it and within a couple of days
it came back on again. Took it again and again, can't find any problems and
they reset it. I now drive with it on, so annoying. Two days ago with 14K
miles on my car I was in VA on a business trip. Went to the client and after
a couple hours I went to leave and my battery was completely dead. Dead to
the point my radio reset. Had to get jumped. I was afraid to stop on the way
home so I drove over 6 hours without stopping. After seeing other people
with the same complaint I am wondering why Honda hasn't addressed these
issues?
Linda of Rosedale, MD on Jan. 24, 2017
Satisfaction Rating
Purchased a 2016 CRV Honda Touring April, 2016. I have had nothing but
problems with this vehicle and am very disappointed for all the money I am
spending on it. A couple months after purchasing this vehicle the tire
pressure came on. Went to find a place that has the particular air that goes
in my car to find out the pressure was fine. Eight months after having the
vehicle I got in my car, tried to start it and found out battery was dead.
My husband had to give me a hot shot to get it to the dealer.
Four weeks later I drove to West Virginia University from Baltimore and on
the way there we experienced bad weather. My windshield froze and after I
tried several times to clean my windshield and back the windshield washer
fluid would not work. This left me in a very dangerous condition on routes
68 and 70 and not being able to see. I had to stop on the side of the road,
pour water on the windshield all the way there and back home.
When I took it back to the dealership they told me it was because the fluid
should have been changed due to the temperature. Never heard this. They said
there was water in the fluid and it froze. I had an argument with both the
sales manager, who sold me the car and the service manager. Now I am having
issues with the breaks. There is a loud unusual noise when I start out in
the morning sounding like grinding. Back to the dealership. I hate this car,
it is not reliable and I do not feel safe driving it. I am going to try and
sell it after a couple months.
Maureen of Pitman, NJ on Jan. 21, 2017
Satisfaction Rating
I own a 2014 Honda CRV with about 49,000 miles on it. I had oil changes and
any required maintenance performed as required. On the morning of January 19
, 2017 I was driving to work on Route 55 in New Jersey. At first I noticed
an odor yet thought it was the trucks around me. White smoke started to
lightly come through the passenger side air vent. It increased and I noticed
gray smoke coming from the right side of my hood.
At this time I pulled over to the side of the highway and put my blinkers on
. The smoke started getting darker and more of it. I got out of the car and
went toward a gentleman who had pulled over. We called 911 to the State
Police in Bellmawr NJ. Within 4 minutes the front engine area was in flames.
You can see the pictures and the Allstate insurance claim. The car has been
totaled due to fire.
Though the car loan will be satisfied and paid off I was not prepared to be
in this position of having to purchase a car. This will cost me a
downpayment. I planned to own the Honda CRV well past it being paid off. Now
due to a malfunction with the 2014 Honda CRV the engine caught fire as I
was driving to work. I want Honda to compensate me any costs I will incur to
purchase another car. Completing some quick research engine fires seem to
be an issue with several model years of the CRV. I would like a lawyer to
look into just how many Honda CRV engine fires there are. I am grateful to
have not been harmed physically.
Joel of Hudson, FL on Dec. 29, 2016
Satisfaction Rating
I have brought my 2015 Honda CR-V EX to 2 different dealers 5 times to try
and resolve a problem. The tire pressure light keeps coming on. I have the
pressure checked and it is always at least 2 lbs more than required which
means the light should not go on. I reset the light, drive on and the light
returns. The last dealer told me there is nothing wrong. If the light comes
on, this a warning. Obviously there is something wrong with the sensor.
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