W***n
发帖数: 11530 | 1 G. of Louisville, KY Verified Reviewer
Resolution response: Aug. 21, 2017
Honda has advised that no defects in materials or workmanship were found.
However if I can provide any other information they will review and consider
my complaint. My own resolution is to not give any more business to Honda
until they identify and correct the problem, and to cherish my 2007'Accord
that has been steady and dependable with far fewer bells and whistles to
malfunction.
Original review: Aug. 14, 2017
I bought my 2016 Honda Accord EX new from the dealer in Spring 2016. I also
own a 2007 Honda Accord which has been very dependable. On July 14, 2017 I
drove my 2016 Accord to a local drugstore. As I was turning right, slowly,
with my foot on the brake, to pull into a parking space, the engine suddenly
roared and the vehicle picked up speed. I had the brake pedal pressed to
the floorboard, with both feet at this point, yet the car would not brake,
instead continued to accelerate, climbed over a sidewalk, smashed a steel
bike rack, and plowed into the brick wall of the store. My airbag deployed.
Stunned, I turned the car off as it was still trying to plow through the
wall. The car left a hole in the brick wall. Significant damage to the front
end of the vehicle, I had air bag burns on my left wrist, and bruising of
my sternum, ribs and internal organs.
This car has only 9300 miles. Fortunately I did not run over anyone, which
was a real possibility, and I checked under the vehicle when I stepped out
to be certain there was no one under there. There is no scarier moment than
thinking you might have run over someone! Insurance towed vehicle to their
closest approved body shop for evaluation and repair.
I called American Honda, and was informed that my case would be referred to
a special representative who would handle my complaints. The representative
did contact me, took all the facts, and informed me that a special Honda
representative would be sent to the repair shop to evaluate the car for
defects. Well, the Honda representative did examine the car a week later and
determined that there was nothing wrong (not sure how he or she came to
that conclusion. I am sure they did not drive the wrecked car to try and
duplicate the issue) and sent me an official letter denying any
responsibility on behalf of American Honda.
I KNOW that Honda is aware of this problem, and have found other reports on
the internet of the exact Unexpected Acceleration issue on the 2016 Honda
Accord. The car, being so new, was not totalled, it is a month later and my
vehicle is still being repaired (they found additional damage, and the total
repair will be about $10,000). This is an extremely dangerous problem, and
I will never drive this vehicle again.
The chances of this occurring again are high, according to reports. The next
time this happens it could definitely cause death or serious injuries to
other people AND me. Dangerous Honda defect which they will not take
responsibility for. I want them to buy this death machine BACK. I am left
with a wrecked car which significantly reduces the value of my almost-new
vehicle. I will trade it in but with total transparency about what happened.
HORRIBLE for Honda to deny the problem until people are maimed or killed. I
am contacting a class action attorney to advise me on next steps. I want to
warn others about this awful issue. NEVER will I purchase another Honda, and
have told everyone that will listen to avoid Honda at all costs, for it
could cost you and others your lives, and obviously Honda corporate does.not
.care. Beware! | W***n
发帖数: 11530 | 2 where r t f jap dxg?
come barking here
hahaha | W***n
发帖数: 11530 | | W***n
发帖数: 11530 | | W***n
发帖数: 11530 | |
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