n*******y
发帖数: 3337 | 1 呵呵，应该是很多人的帐号出问题了，大家都还不知道自己的帐号已经出问题了。
测试办法是：ThankYou帐户从citi网页连不进去，但还可以从www.thankyou.com直接进
帐号。 |
b********i
发帖数: 2645 | 2 ding..
不过也有特例
我的thank you最开始是直接thankyou.com直接register的..所以从来citi都不能直接
进的...thankyou.com登陆也只能从右边登 9个月forward+2个月thankyou preferred从
未买过GC..什么都没做过啦 |
e**********m
发帖数: 1960 | 3 这个不对啦。。。貌似对于non resident alien的就是需要另外在thankyou网站下再注
册一个的。。。我当时开checking的时候banker跟我提过这个事情
【在 n*******y 的大作中提到】
: 呵呵，应该是很多人的帐号出问题了，大家都还不知道自己的帐号已经出问题了。
: 测试办法是：ThankYou帐户从citi网页连不进去，但还可以从www.thankyou.com直接进
: 帐号。
|
n*******y
发帖数: 3337 | 4 "Today, 1:19 pm #914
Happy
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 15,233
Bait and Switch - Important Update
Around 2:45 EST, got a call from TY Dept in SD, informing me the closure of
TY account and TY cards (and other Citi cards closed) cannot be reversed
because the purchase of GCs at CVS are considered is an "abuse" to the
program, even though I only bought 2 GCs at less than 10% of the card's
credit line. That the security dept said I have committed "Fraud" therefore
the cards were closed regardless GC has NEVER been listed as a forbidden
item to buy in any T&Cs one can find, nor "Fraud" is ever defined in writing
in any of the T&Cs.
She claimed that because "fraud" and "abuse" were committed, Citi has the
right to close accounts and confiscate all points earned pass and present.
I pointed out that Citi made a retention offer, but never told customer that
GC purchase was forbidden. When customer bought GCs, (and in this case, so
little of them), Citi took away the bait, and used the excuse to confiscate
customer's prior years' earning, thus get away with its liability to pay out
the rewards. A bait and switch in its worst form.
I told her that since I did not have phone recording facility, I was in a
distinct disadvantage position, when it comes to the need to retrieve the
phone records so we could verify exactly what she said as representing Citi'
s position on this, I wanted her to send me a letter in writing with the
definitions she told me how the "fraud" and "abuse" are defined by Citi so I
can have it in writing to take it to arbitration or other channels. She
said a customer cannot dictate how Citi words its letter but she would send
a letter on the account closure which is final.
She did not know my AA and HHonor cards were also closed. Then she said it
was because i committed "fraud" to purchase GCs at merchant's where it
earned category bonus. I asked her to clarify whether GC purchase itself is
considered "fraud" and "abuse" on any card, or it is ONLY when purchased
with cards with category bonuses? She said she did not know that she had to
check with Citi's legal dept.
Again she reiterated the decision to closed my accounts and confiscated all
my points earned from prior years was final. She would send me a letter
which has to g
I would let the community know what exact wordings are on the letter.
So Citi did tell me, verbally, what the reasons were, "fraud" and "abuse" on
2 GCs purchases that allows them to take away 188K TYPs earned 4 years ago." |
h*******a
发帖数: 3279 | 5 re 从citi确实连不过去了 啥也没干啊。。。
找客服要个说法？
【在 n*******y 的大作中提到】
: 呵呵，应该是很多人的帐号出问题了，大家都还不知道自己的帐号已经出问题了。
: 测试办法是：ThankYou帐户从citi网页连不进去，但还可以从www.thankyou.com直接进
: 帐号。
|
s*******r
发帖数: 118 | 6 Newjersey, thanks for the info. However, how do you know that method works?
Is your account also locked now? |
s**n
发帖数: 425 | 7 这个不对吧。我的TY从来从citi都连不过去，只能从thankyou.com登陆。但是redeem
point没问题 |
n*******y
发帖数: 3337 | 8 不知道对不对，现在有很多种传说，先把钱搞出来要紧，然后就是小车不倒只管推了。
【在 s**n 的大作中提到】
: 这个不对吧。我的TY从来从citi都连不过去，只能从thankyou.com登陆。但是redeem
: point没问题
|
c******8
发帖数: 1764 | 9 从THANK YOU 也LOG IN 不进去了。应该是彻底没戏了。 |
c******8
发帖数: 1764 | 10 从THANK YOU 也LOG IN 不进去了。应该是彻底没戏了。 |
|
|
n*******y
发帖数: 3337 | 11 Your Card Account may be closed based on signs of fraud or abuse relating to
the earning or redeeming of ThankYou Points. If your Card Account is closed
for any of these reasons, you may not be approved in the future for a Citi
Credit Card account.
http://boardingarea.com/blogs/frequentmiler/2013/05/31/the-citi |
b********a
发帖数: 75 | 12 才发现自己TY account可以连接， 去thankyou，com
但是只有citi forward, 没有thankyou card。 是不是也被黑了？ |
l******g
发帖数: 6771 | 13 +1
【在 n*******y 的大作中提到】
: 不知道对不对，现在有很多种传说，先把钱搞出来要紧，然后就是小车不倒只管推了。
|
b********a
发帖数: 75 | 14 combine both accounts now. 把20W点全兑了Homedepot。 尼玛太吓人了。
【在 b********a 的大作中提到】
: 才发现自己TY account可以连接， 去thankyou，com
: 但是只有citi forward, 没有thankyou card。 是不是也被黑了？
|
s******g
发帖数: 6072 | 15 只有一张prefered card，thankyou可登录，不能链接过去，这个月初申的prefered，
同时还申了一张CITI AA，现在怕被同时把所有卡都关了，是不是应该主动关prefered
呢？多谢 |
m*****1
发帖数: 5879 | 16 thank you point 发生什么事了 ？ |
