t**********c
发帖数: 331 | 1 Customer Care Representative - 1st Shift position offers a true ground floor
opportunity for experienced, empathetic, dependable, team-oriented customer
service professionals to join our exciting, fast growing company. Using
creative, ‘out of the box’ thinking, this person will do whatever it takes
to exceed customers’ expectations and deliver a truly remarkable service
experience. Only individuals with outstanding work ethics, strong
verifiable references and “customer-first” mindsets need apply, as only
the “best of the best” candidates will be considered.
Responsibilities
Resolve customer calls related to products offered on website
Investigate and resolve account-specific issues related to order shipments
Report all product and service-related trends to the Customer Care Manager
Other general administrative duties (e.g., filing, data entry, etc.) as
assigned
Basic Qualifications
basic understanding of e-commerce.
fluent in both english and chinese.
highschool degree
Must be empathic to customers’ needs
Strong communication and interpersonal skills.
Creative problem solver
Attention to detail and strong organizational skills
Ability to work nights, including weekends and holidays
Please Contact:
Daisy
347-543-1446
d**********[email protected] | t**********c
发帖数: 331 | |
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