r*********u
发帖数: 75 | 1 This is my first complaint ever on bbs. I had always been a loyal customer
of Target Store until today! This was what had happened to me.
Target store address:
5300 S MoPac Expy, Austin, TX
Right after Christmas, I bought an expensive Christmas tree from this store
(7.5 ft. Pre-Lit Philips Balsam Fir Artificial Christmas Tree- Illuminate
Technology- Multi-Color Lights; original price $514). I bought it at half
price with Target red card and gift card. After I got home, I found some
small items missing. I went back to the store and they issued me a 10%
discount in Target gift card. In about FIVE WEEKS, the lights stopped
changing colors! So I took my tree in the original package with Target's
name on it back to the store. They told me they could NOT issue me a refund
since I did not have the receipt. I was blamed for not keeping the receipt
. I felt strange since they should be able to locate the transaction based
on the information that I gave them. I gave them the Target Red Card but
they could NOT locate the information. They denied me the refund. Instead
they gave me a $10 gift card. The next morning, I called Target.com
customer service and told them about my store experiences. I was given a
ref # for my case and was asked to go back to the store and have the store
people call customer service. I was assured that they could do something
about it. So I went back to the store and had the store people call the
customer service. To my greatest anger, Target customer service decided to
side with the store people. I felt humiliated and harassed! Why did Target
customer service asked me to go back to the store and assure me that they
could do something about it. I am a computer engineer. I know that all the
transactions should be kept as a record. I am surprised that this target
store couldn't find my transaction information in this day and age with all
the advanced computer technologies. I am sure they would have a way to find
the transaction if they wanted to. But apparently they didn't! I am very
disappointed at their IT or customer service!
Target product qualities have become major issue. Last year, the furnitures
I bought there had scratches! A bar stool was not able to have its height
adjusted! I have been gradually more and more disappointed at Target unitl
this one that became the last straw on Camal's back. I will boycott Target
from now on. This store is no longer what it used to be!!! |
P*A
发帖数: 7996 | 2 店里的也都是低收入打工仔，人也不持有target股票，你不能要求他们都跟大boss一样
关心这家店的未来吧
你把树留着，今年圣诞前原价再买一棵，然后把这棵退给他们，不就OK啦？
customer
store
【在 r*********u 的大作中提到】
: This is my first complaint ever on bbs. I had always been a loyal customer
: of Target Store until today! This was what had happened to me.
: Target store address:
: 5300 S MoPac Expy, Austin, TX
: Right after Christmas, I bought an expensive Christmas tree from this store
: (7.5 ft. Pre-Lit Philips Balsam Fir Artificial Christmas Tree- Illuminate
: Technology- Multi-Color Lights; original price $514). I bought it at half
: price with Target red card and gift card. After I got home, I found some
: small items missing. I went back to the store and they issued me a 10%
: discount in Target gift card. In about FIVE WEEKS, the lights stopped
|
l*********n
发帖数: 1676 | 3 我是out了, 难道不是没有receipt 不给退货吗?
customer
store
【在 r*********u 的大作中提到】
: This is my first complaint ever on bbs. I had always been a loyal customer
: of Target Store until today! This was what had happened to me.
: Target store address:
: 5300 S MoPac Expy, Austin, TX
: Right after Christmas, I bought an expensive Christmas tree from this store
: (7.5 ft. Pre-Lit Philips Balsam Fir Artificial Christmas Tree- Illuminate
: Technology- Multi-Color Lights; original price $514). I bought it at half
: price with Target red card and gift card. After I got home, I found some
: small items missing. I went back to the store and they issued me a 10%
: discount in Target gift card. In about FIVE WEEKS, the lights stopped
|
M********s
发帖数: 24729 | 4 典型的自我为出发的心理
壹，你的收据为什么不保存？
贰，人家每次都给你打折、礼卡，在允许范围内安抚你
叁，我严重怀疑你买的是样品，要不然为什么这么豆腐？
在这里我再重复一遍，美国的“Good Old Days”没啦！随着国际经济大联合世界人民
大串联的开展，自我保护意识必须加强，观念必须赶上现在的脚步
customer
store
【在 r*********u 的大作中提到】
: This is my first complaint ever on bbs. I had always been a loyal customer
: of Target Store until today! This was what had happened to me.
: Target store address:
: 5300 S MoPac Expy, Austin, TX
: Right after Christmas, I bought an expensive Christmas tree from this store
: (7.5 ft. Pre-Lit Philips Balsam Fir Artificial Christmas Tree- Illuminate
: Technology- Multi-Color Lights; original price $514). I bought it at half
: price with Target red card and gift card. After I got home, I found some
: small items missing. I went back to the store and they issued me a 10%
: discount in Target gift card. In about FIVE WEEKS, the lights stopped
|
r*********u
发帖数: 75 | 5 MusicWings (蓝丝儿),
Would you please be nice when you make comments?
Please do NOT speculate!
It was not a floor sample! It was well packaged.
Would you take a loss of $240 if you were in my place?
The loss of a receipt can happen to anyone, esp. some one who didn't plan to
return the goods and have a trusting mind. A X'mas tree is supposod to
last years! |
r*********u
发帖数: 75 | 6 It's strange that some Old Center (unconsiously/partially) sides with multi-
billion-dollar
coporations and attacks your fellow countrymen/consumers. What benefits
does it bring you? So you look superior and knowledeable? |
i***p
发帖数: 307 | 7 PFFF, cry me a river~~~~~~~~~~
Dude, before you sayings shits, go check out Target term & conditions.
" What is the Target return policy?
Most unopened items in new condition and returned within 90 days will
receive a refund or exchange. Some items have a modified return policy noted
on the receipt, Target policy board (refund exceptions), Target.com or in
the item department. Items that are opened or damaged or do not have a
receipt may be denied a refund or exchange."
You are the one at fault cause you lose the receipt, what are you crying
here for???
Target gave you some gift cards as courtesy, they don't have to. |
M********s
发帖数: 24729 | 8 世界上怕就怕认真二字，你和Target都太认真啦
壹，你的这棵树是中国制造？千里迢迢的运过来这就有风险
贰，你去HomeDepot买，receipt发到你email可永久保存
叁，就算你粗心加倒霉吧，要不问问Target有没有Appeal Dept你抗争倒底？！
to
【在 r*********u 的大作中提到】
: MusicWings (蓝丝儿),
: Would you please be nice when you make comments?
: Please do NOT speculate!
: It was not a floor sample! It was well packaged.
: Would you take a loss of $240 if you were in my place?
: The loss of a receipt can happen to anyone, esp. some one who didn't plan to
: return the goods and have a trusting mind. A X'mas tree is supposod to
: last years!
|
r*********u
发帖数: 75 | 9 发信人: PLA (想当大公司的经理), 信区: Texas
标 题: Re: Complaint about Target Store Southwest Austin
发信站: BBS 未名空间站 (Wed Feb 10 14:44:21 2016, 美东)
外F啦？
Hey PLA,
Just based on what you said to me, I don't think you will ever become a
manage in a big corporation. You don't know how to treat people well! |
r*********u
发帖数: 75 | 10 发信人: MusicWings (蓝丝儿), 信区: Texas
标 题: Re: Complaint about Target Store Southwest Austin
发信站: BBS 未名空间站 (Wed Feb 10 15:31:07 2016, 美东)
Thanks for your kind words! I have sought the help from BBB. Big
corporations improve their customer service because of competition and
various feedback. I think Target needs to learn from Home Depot. Someday
they may send a copy of your receipt to your email. In fact, you get a copy
of your receipt if you order at target.com. This is a good step. A good
strategy is never ever ordering big-ticket items at your local store. |
|
|
M********s
发帖数: 24729 | 11 别激动，现在买东西要网上比三家，我刚下单买了个和面机，本来想在BestBuy下手的
，结果网上再便宜十元、无税、免送、返30元cash card，哇！老同志，多在网上蹓跶
蹓跶吧，上次Limited one day sale $9。99 only毛衣我就没抓住呀，特遗憾呐
【在 r*********u 的大作中提到】
: 发信人: PLA (想当大公司的经理), 信区: Texas
: 标 题: Re: Complaint about Target Store Southwest Austin
: 发信站: BBS 未名空间站 (Wed Feb 10 14:44:21 2016, 美东)
: 外F啦？
: Hey PLA,
: Just based on what you said to me, I don't think you will ever become a
: manage in a big corporation. You don't know how to treat people well!
|
M********s
发帖数: 24729 | 12 Target真的不咋地，它倒不倒无所谓，自己留神做个精明的消费者享受人生吧，购物快
乐！
copy
【在 r*********u 的大作中提到】
: 发信人: MusicWings (蓝丝儿), 信区: Texas
: 标 题: Re: Complaint about Target Store Southwest Austin
: 发信站: BBS 未名空间站 (Wed Feb 10 15:31:07 2016, 美东)
: Thanks for your kind words! I have sought the help from BBB. Big
: corporations improve their customer service because of competition and
: various feedback. I think Target needs to learn from Home Depot. Someday
: they may send a copy of your receipt to your email. In fact, you get a copy
: of your receipt if you order at target.com. This is a good step. A good
: strategy is never ever ordering big-ticket items at your local store.
|
C***V
发帖数: 777 | 13 我也要买和面机，你在哪里买的？
【在 M********s 的大作中提到】
: 别激动，现在买东西要网上比三家，我刚下单买了个和面机，本来想在BestBuy下手的
: ，结果网上再便宜十元、无税、免送、返30元cash card，哇！老同志，多在网上蹓跶
: 蹓跶吧，上次Limited one day sale $9。99 only毛衣我就没抓住呀，特遗憾呐
|
P*A
发帖数: 7996 | 14 u think I care like you do?
【在 r*********u 的大作中提到】
: 发信人: PLA (想当大公司的经理), 信区: Texas
: 标 题: Re: Complaint about Target Store Southwest Austin
: 发信站: BBS 未名空间站 (Wed Feb 10 14:44:21 2016, 美东)
: 外F啦？
: Hey PLA,
: Just based on what you said to me, I don't think you will ever become a
: manage in a big corporation. You don't know how to treat people well!
|
s**********u
发帖数: 2749 | 15 四级作文
customer
store
【在 r*********u 的大作中提到】
: This is my first complaint ever on bbs. I had always been a loyal customer
: of Target Store until today! This was what had happened to me.
: Target store address:
: 5300 S MoPac Expy, Austin, TX
: Right after Christmas, I bought an expensive Christmas tree from this store
: (7.5 ft. Pre-Lit Philips Balsam Fir Artificial Christmas Tree- Illuminate
: Technology- Multi-Color Lights; original price $514). I bought it at half
: price with Target red card and gift card. After I got home, I found some
: small items missing. I went back to the store and they issued me a 10%
: discount in Target gift card. In about FIVE WEEKS, the lights stopped
|
M********s
发帖数: 24729 | 16 everythingkitchens.com
【在 C***V 的大作中提到】
: 我也要买和面机，你在哪里买的？
|
