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发帖数: 7272 | 1 Requisition Number 14630547
Job title Apple Experience Specialist
Location Rockville
Country United States
City Rockville
State Maryland
Job type
Job description The Apple Experience Specialist (AES) is an Apple
employee who oversees the sales, merchandising, and operations of an Apple
Shop-in-Shop in a single unit reseller. The primary responsibility is to
increase revenue by achieving sales quotas and financial metrics.
The AES will execute the following responsibilities to achieve objectives:
Grow sales of Apple-based solutions to consumer and professional customers
Deliver optimal customer service through professionalism and product
knowledge
Build a community of loyal Apple customers who return to the store for
service, support, and future purchases of Apple and related 3rd party
products
Develop the store’s Apple business by building a strong, influential,
collaborative business relationship with the reseller’s management and
sales team
Train the reseller’s store team members on selling Apple hardware, software
, and accessories
Demonstrate Apple products and solutions to the reseller’s customers
Design and deliver solutions-based sales demos and presentations
Provide effective demos and presentations in a variety of environments: one-
on-one, small and large group.
Maintain a strong working knowledge of the latest products, promotions and
solutions from Apple and related 3rd party products
Maintain merchandising and visual standards according to Apple and reseller
standards
Other duties, as assigned
The ideal candidate is dynamic, intelligent, and passionate and possesses
these
competencies and attributes:
Proven, highly successful sales track record through solution-based selling
Ability to succeed in a sales-driven and results-oriented environment where
financial rewards are based on metrics results.
Ability to lead and influence a group of individuals with whom you work
Business acumen for creating business plans and analyzing trends
Extraordinary customer service commitment
Excellent communication skills – written and verbal
Strong presentation and training skills for groups as well as 1:1
Interpersonal savvy when interacting with internal employees, external
customers, and virtual team members
Demonstrated ability to work independently
Planning, organization, and implementation skills
Flexibility in a dynamic retail environment
Problem solving abilities
Highly motivated to achieve results
High level of ethics, values, integrity and trust
The ideal candidate will possess a sales background within the retail
electronics
industry for a minimum of one year, have a proven sales track record, and
have a high
school diploma or equivalent. |
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