w*******y
发帖数: 60932 | 1 This might be a YMMV deal, but worth a shot if you're interested.
So I have an old Logitech G15 keyboard and the backlighting on the left side
keys occasionally starts flickering on and off. It's been 4 years since I
bought it, but even though the warranty expired 3 years ago I decided to
contact Logitech's customer support anyway to see if I could get a
replacement.
I used the E-mail support on their website here: Link:
http://logitech-en-amr.custhelp.com/app/ask
and told them my problem. They responded quickly and told me that they
couldn't help because my keyboard was out of warranty. However, they then
offered me a 50% off coupon code as part of their "Loyalty Discount" which
can be used on any non-sale item on their website (they say that's similar
to the product, but I used it on another keyboard so I'm not sure if it
would work on other products).
Here's the details they gave me:
quote
Logitech understands the situation in which you have been placed.
Unfortunately, we are unable to replace your product as Logitech's Limited
Hardware Warranty (Link:
http://www.logitech.com/warranty
) for your product has expired.
Logitech values you as a loyal customer and as a gesture of goodwill I can
provide you with a Loyalty Discount code. The Loyalty Discount code will
allow you to place one order on the Logitech.com online store (Link:
http://www.logitech.com
) with a discount of 50%.
Please note that some conditions apply, as the Loyalty Discount code:
- Code is only used on the Logitech website (Link:
http://www.logitech.com
)
- Can only be used for one purchase and for one similar product.
- Is only valid for 30 days from the date that the code was issued.
- Does not apply to any Sale priced items, Bundles, Refurbished, Dented,
OpenBox, Revue, Custom Ultimate Ears, accessories and parts, or any taxes
and shipping costs.
- Coupon code cannot be combined with other discount codes or offers. |
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